Canon MP270 printer/scan

Support & Help Requests
#1

I didnā€™t find in your help a subject concerning the canon MP270.

Could you help me?

Many thanks in advance

#2

Are you able to provide additional information?

  1. How are you connecting your Canon MP270? (USB, networked, other?)
  2. Have you tried adding your Canon MP270 using the ā€œPrintersā€ administration tool in the Control Panel?
  3. Have you tried installing your Canon MP270 by using a driver that is similar to your model like using the Canon MP250 driver?

I did some quick searching and it seems like the Canon MP250 has been supported well under Ubuntu for a while. I would think that your Canon MP270 is probably similar enough to the MP250 you could use that driver if one is not available for the MP270.

#3

Additional information

  1. Connecting with USB
    2/3 . On Canon MP270 installing driver stopped at 18% , I also tried the Canon MP250 driver and itā€™s the same thing .

Itā€™s worked well few weeks ago with only the USB and now, I couldā€™nt scan or print

Could you help me more ( support assistance? to put the right driver in my computer for Canon MP270 which match with unbuntu)

Many thanks in advance

#4

You mentioned that it worked a few weeks ago.

  • Do you know what happened to cause it to stop working?
  • Does it look like the printer is still installed when you go to the ā€œPrintersā€ administration app in the Control Panel?
  • If the printer is already installed, that might explain why the installation of the driver is failing at 18%? You could try removing the installed printer, unplugging the USB cable and starting over after a reboot.
  • Have you rebooted your computer which will restart the printing system?

I had this issue with KDE Neon (which is also based on Ubuntu) a few months ago and an HP printer. The printer was installed, but some how the printing system had stopped communicating with the HP printer. I rebooted which restarted everything, and then I printed without issue.

I donā€™t like to recommend rebooting to fix issues, but for new users this is sometimes the easiest way to restart system processes and trouble shoot.

#5

Hi @FeuvrierManlanN,

:smiley: this might help?:

#6

Many Thanks for your advise

#7

Well noted , Thanks Regards

#8

Let us know how you get on please. :smiley: