Help with printer

Support & Help Requests
#1

Ubuntu 22.04.1 LTS
Mate 1.26.0
Printer: HP LaserJet 4300 C102DE, on my LAN

Printer has been working fine until this morning.
Today when I try to print to it, I get a message "Rejecting Jobs".

The printer is Working fine. I can print from a Windows machine on the same LAN.
The only way I can print right now is to 'print to file' , and use TeamViewer to send the file to the Windows machine.

#2

Since you have a network printer, I would suggest removing the printer from 22.04 and then let it find it and add it again. I assume you're not running any firewall blocking access to the printer. Since both pc are on the same LAN, there is no reason for ubuntu 22.04 not to print.

3 Likes
#3

That did it.
Thank you very much!