No internet connection using wifi

Support & Help Requests Hardware
1

I just downloaded the latest edition of Ubuntu Mate and it look great but I cannot seem to get a stable internet connection via wifi. I have tried everything and now I hope someone can help me. At first when I chose my router from the list and entered the password, nothing happened. I tried this several times. Then I deleted all connections and made a new wifi connection, entering the SSID manually and entered the password again. Now I see the connected wifi symbol but I still have no connection. I tried the ping command to google and I started FF. I also tried to connect via bluetooth from my phone. Now I don’t know what else to do.

Now I see that I was asked to enter details about my wireless card. I don’t know exactly what info is necessary but the name of the card is Qualcomm Atheros. Product: QCA9565 / AR9565 wireless network adapter.

Edit: I posted this on askubuntu.com but i can’t seem to get any help there so I’m trying here instead.

2

Hi
Please post the output of the command:

inxi -NZ

Cheers

3

Network: Card-1: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter
driver: ath9k
Card-2: Qualcomm Atheros QCA8172 Fast Ethernet driver: all

Thanks for your help. Cheers

4

Okay, I'm sorry to say google was less helpful than usual.
I've no idea if this will work but try and enter the following commands in a a terminal:

echo "options ath9k nohwcrypt=1" | sudo tee /etc/modprobe.d/ath9k.conf

Then:

sudo modprobe -r ath9k && sudo modprobe ath9k

Cheers

5

Okay, I will try that but can you please just explain what these commands actually do? Is this supposed to edit a file called ath9k.conf?
I want to understand what I’m doing.

Cheers

6

First: It’s creating a file which holds the configuration options for the driver ath9k used by your wifi card, telling it not to do hardware crypto (I guess)
Second: it reloads the driver

7

Great, I will try that. Thank you very much :slight_smile: