Just installed Ubuntu Mate on an ancient Sony Vaio laptop and all was going ok until I tried to install the printer.
I have followed the instructions here to try and add a printer on my local windows network but when I try a test print nothing emerges from the printer. I tried first the System > Applications > Printers > Add > Network Printer > Windows Printer via SAMBA option and when that didn’t work tired to set it up using the IP address under the Find Network Printer option. The firewall on my laptop is turned off. The printer I am trying to connect to is a RICOH Aficio MP C3300. The device URI as it appears in printer properties is ipp://192.168.38.5:631/ipp.
When I hit test print an error message flashes up at the top right of the screen but is almost instantly replaced by a message telling me the document has been sent to the printer - this happens so quickly I have no chance of seeing what the error is. I’ve been trawling the internet all day trying to work out what is going on and as a result of this did take a look in the CUPS error log and saw a reference to ‘error 32 - broken pipe’ but googling this didn’t help me much. Can anyone enlighten me as to what steps I should take next? (Bit of a noob to Ubuntu, as you may have guessed.)
Thanks, Alistair.