I think it's a really great idea to say who is answering the questions. We can use this to inform the constraints on the topics etc.
Some thoughts:
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I'd put Before creating a topic straight after Who answers questions, and I'd also poach from the "Guide to posting" by adding:
Use the magnifying glass
in the right-top corner to search this community. There is a chance your question has already been answered.I'd also borrow from point 5. in "Guide on posting" as this gets the message across about searching and looking for solutions for plain Ubuntu (if relevant) early.
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Topic subject: I'd use something more like "Given that this forum is for users and potential users of Ubuntu MATE, then the subject should be matched to that expertise. The less related the question is to Ubuntu MATE, the less likely that anyone can assist, and the more likely the question is better asked elsewhere, some suggestions are available at: mate-desktop.org - Community."
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Topic title: As in "Guide to posting", I think an example of good vs bad is needed, so as you say "Software problem" is bad, but "Whatsapp desktop not opening" is good.
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Topic itself: Yep, Ubuntu MATE version and an indication of hardware (either describe these, or supply output of
inxi -SMz). You could also shout out pastebin as did "Guide on posting".
Some things that I think can be edited out:
Ubuntu, Debian, Linux, Mate and applications developers are generally found elsewhere.
There are some developers floating around, so I wouldn't make this explicit.
Grievances on Ubuntu Mate (Debian, Linux) are not welcome.
Instead I'd put a link at the start to the FAQ as this covers the expected behaviour: FAQ - Ubuntu MATE Community
Communications
Please, be responsive and report additional information requested in the course of discussion of the topic as well as results of suggested actions.
Probably not needed at all. It's up to the user seeking help to choose how they engage with any support or feedback.