19.10 download problem

Support & Help Requests
#21

Apologies, I overlooked what you might set there. Instead of 'manual' set 'Automatic (DHCP) addresses only' and then you will not need to fill in any ip settings, and only the DNS servers section will need to be filled in with the 8.8.8.8.

Hopefully the command:
sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 379CE192D401AB6

Will work after that.
I believe you already ran
echo "deb https://deb.etcher.io stable etcher" | sudo tee /etc/apt/sources.list.d/balena-etcher.list
so you dont need to run that again.

Send me a screenshot of your network settings page after changin the above so I can check you did it correctly.

P

#22

Redid the original complete procedure on a reload from before any changes + add DNS 8.8.8.8. .

Connection Information before change.

image.png

or

image.png
image.png567×539 37.7 KB

The only record I have of the original DNS is on the information record. but it is the same before and after [192.168.1.1[. It does not appear to have changed???

Information after adding DNS

image.png

or

image.png
image.png567×539 38.6 KB

Not sure if it should not be [8.8.8.8] not [8.8.8.8.]

Terminal output.

ray@ray-MS-7979:~$ echo "deb https://deb.etcher.io stable etcher" | sudo tee /etc/apt/sources.list.d/balena-etcher.list
[sudo] password for ray:
Sorry, try again.
[sudo] password for ray:
deb https://deb.etcher.io stable etcher
ray@ray-MS-7979:~$ sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 379CE192D401AB61
[sudo] password for ray:
Executing: /tmp/apt-key-gpghome.CoG7AwYGni/gpg.1.sh --keyserver keyserver.ubuntu.com --recv-keys 379CE192D401AB61
gpg: keyserver receive failed: Server indicated a failure
ray@ray-MS-7979:~$

Just my luck failed again.

The MS-7979 is a persistent hangover from my Win7 days. Maybe the CMOS is to blame. MS is pain... I'd like to be rid of.

#23

Should just be 8.8.8.8 (no dot on the end) and you need to reboot afterwards for the settings to change or stop and start the networking. I will try later today to reproduce the issue as I am not at my PC till later, and reply back when I have tested again.

#24

Try setting it like this and using the "enable networking" after changing it, and then "enable networking" again to turn it back on. Once you have done that is the DNS 8.8.8.8 as per my screenshot?

Screenshot%20at%202020-02-15%2019-47-44
Screenshot at 2020-02-15 19-47-44.png1782×815 271 KB

#25

PALLEBONE

Bingo. Tomorrow when I do a normal update I'll know whether the update downloads as per usual or if the error message intervenes [could not download repository information - check your internet connection]

image.png

ray@ray-MS-7979:~$ sudo apt-key adv --keyserver keyserver.ubuntu.com --recv-keys 379CE192D401AB61
[sudo] password for ray:
Executing: /tmp/apt-key-gpghome.SQ17YVEtNJ/gpg.1.sh --keyserver keyserver.ubuntu.com --recv-keys 379CE192D401AB61
gpg: key 379CE192D401AB61: public key "Bintray (by JFrog) [email protected]" imported
gpg: Total number processed: 1
gpg: imported: 1
ray@ray-MS-7979:~$ sudo apt-get update
Hit:1 http://za.archive.ubuntu.com/ubuntu eoan InRelease
Get:2 http://za.archive.ubuntu.com/ubuntu eoan-updates InRelease [97.5 kB]
Get:3 http://security.ubuntu.com/ubuntu eoan-security InRelease [97.5 kB]
Hit:4 http://ppa.launchpad.net/heyarje/makemkv-beta/ubuntu eoan InRelease
Hit:5 http://archive.canonical.com/ubuntu eoan InRelease
Hit:6 https://repo.skype.com/deb stable InRelease
Get:8 http://za.archive.ubuntu.com/ubuntu eoan-backports InRelease [88.8 kB]
Ign:7 https://dl.bintray.com/etcher/debian stable InRelease
Get:9 https://dl.bintray.com/etcher/debian stable Release [3,674 B]
Get:10 https://dl.bintray.com/etcher/debian stable Release.gpg [821 B]
Get:11 https://dl.bintray.com/etcher/debian stable/etcher i386 Packages [3,353 B]
Get:12 https://dl.bintray.com/etcher/debian stable/etcher amd64 Packages [3,270 B]
Fetched 295 kB in 4s (79.3 kB/s)
Reading package lists... Done
ray@ray-MS-7979:~$ sudo apt-get install balena-etcher-electron
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages were automatically installed and are no longer required:
bogofilter bogofilter-bdb bogofilter-common evolution-common
libchamplain-0.12-0 libchamplain-gtk-0.12-0 libcurl4 libevent-2.1-6
libevolution libgnome-autoar-0-0 libgnome-autoar-gtk-0-0 libgsl23
libgslcblas0 libgspell-1-1 libgspell-1-common libminiupnpc17 libmspack0
libnatpmp1 libnautilus-extension1a libpst4 libytnef0 transmission-common
Use 'sudo apt autoremove' to remove them.
The following additional packages will be installed:
gconf-service gconf-service-backend gconf2 gconf2-common libappindicator1
libgconf-2-4 libpango1.0-0 libpangox-1.0-0
Suggested packages:
gconf-defaults-service
The following NEW packages will be installed:
balena-etcher-electron gconf-service gconf-service-backend gconf2
gconf2-common libappindicator1 libgconf-2-4 libpango1.0-0 libpangox-1.0-0
0 upgraded, 9 newly installed, 0 to remove and 0 not upgraded.
Need to get 58.2 MB of archives.
After this operation, 238 MB of additional disk space will be used.
Do you want to continue? [Y/n] Y
Get:2 http://za.archive.ubuntu.com/ubuntu eoan/universe amd64 gconf2-common all 3.2.6-5ubuntu3 [699 kB]
Get:1 https://dl.bintray.com/etcher/debian stable/etcher amd64 balena-etcher-electron amd64 1.5.51 [57.2 MB]
Get:3 http://za.archive.ubuntu.com/ubuntu eoan/universe amd64 libgconf-2-4 amd64 3.2.6-5ubuntu3 [85.1 kB]
Get:4 http://za.archive.ubuntu.com/ubuntu eoan/universe amd64 gconf-service-backend amd64 3.2.6-5ubuntu3 [58.7 kB]
Get:5 http://za.archive.ubuntu.com/ubuntu eoan/universe amd64 gconf-service amd64 3.2.6-5ubuntu3 [17.8 kB]
Get:6 http://za.archive.ubuntu.com/ubuntu eoan/universe amd64 gconf2 amd64 3.2.6-5ubuntu3 [83.5 kB]
Get:7 http://za.archive.ubuntu.com/ubuntu eoan/universe amd64 libappindicator1 amd64 12.10.1+18.04.20180322.1-0ubuntu4 [22.9 kB]
Get:8 http://za.archive.ubuntu.com/ubuntu eoan/universe amd64 libpangox-1.0-0 amd64 0.0.2-5build1 [41.9 kB]
Get:9 http://za.archive.ubuntu.com/ubuntu eoan/universe amd64 libpango1.0-0 amd64 1.42.4-7 [4,808 B]
Fetched 58.2 MB in 4min 8s (235 kB/s)
Selecting previously unselected package gconf2-common.
(Reading database ... 292538 files and directories currently installed.)
Preparing to unpack .../0-gconf2-common_3.2.6-5ubuntu3_all.deb ...
Unpacking gconf2-common (3.2.6-5ubuntu3) ...
Selecting previously unselected package libgconf-2-4:amd64.
Preparing to unpack .../1-libgconf-2-4_3.2.6-5ubuntu3_amd64.deb ...
Unpacking libgconf-2-4:amd64 (3.2.6-5ubuntu3) ...
Selecting previously unselected package gconf-service-backend.
Preparing to unpack .../2-gconf-service-backend_3.2.6-5ubuntu3_amd64.deb ...
Unpacking gconf-service-backend (3.2.6-5ubuntu3) ...
Selecting previously unselected package gconf-service.
Preparing to unpack .../3-gconf-service_3.2.6-5ubuntu3_amd64.deb ...
Unpacking gconf-service (3.2.6-5ubuntu3) ...
Selecting previously unselected package gconf2.
Preparing to unpack .../4-gconf2_3.2.6-5ubuntu3_amd64.deb ...
Unpacking gconf2 (3.2.6-5ubuntu3) ...
Selecting previously unselected package libappindicator1.
Preparing to unpack .../5-libappindicator1_12.10.1+18.04.20180322.1-0ubuntu4_amd64.deb ...
Unpacking libappindicator1 (12.10.1+18.04.20180322.1-0ubuntu4) ...
Selecting previously unselected package libpangox-1.0-0:amd64.
Preparing to unpack .../6-libpangox-1.0-0_0.0.2-5build1_amd64.deb ...
Unpacking libpangox-1.0-0:amd64 (0.0.2-5build1) ...
Selecting previously unselected package libpango1.0-0:amd64.
Preparing to unpack .../7-libpango1.0-0_1.42.4-7_amd64.deb ...
Unpacking libpango1.0-0:amd64 (1.42.4-7) ...
Selecting previously unselected package balena-etcher-electron.
Preparing to unpack .../8-balena-etcher-electron_1.5.51_amd64.deb ...
Unpacking balena-etcher-electron (1.5.51) ...
Setting up libpangox-1.0-0:amd64 (0.0.2-5build1) ...
Setting up libappindicator1 (12.10.1+18.04.20180322.1-0ubuntu4) ...
Setting up gconf2-common (3.2.6-5ubuntu3) ...

Creating config file /etc/gconf/2/path with new version
Setting up libpango1.0-0:amd64 (1.42.4-7) ...
Setting up libgconf-2-4:amd64 (3.2.6-5ubuntu3) ...
Setting up gconf-service-backend (3.2.6-5ubuntu3) ...
Setting up gconf-service (3.2.6-5ubuntu3) ...
Setting up gconf2 (3.2.6-5ubuntu3) ...
Setting up balena-etcher-electron (1.5.51) ...
Processing triggers for man-db (2.8.7-3) ...
Processing triggers for bamfdaemon (0.5.3+18.04.20180207.2-0ubuntu1) ...
Rebuilding /usr/share/applications/bamf-2.index...
Processing triggers for desktop-file-utils (0.24-1ubuntu1) ...
Processing triggers for mime-support (3.63ubuntu1) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Processing triggers for gnome-menus (3.32.0-1ubuntu1) ...
Processing triggers for libc-bin (2.30-0ubuntu2) ...
ray@ray-MS-7979:~$

#26

Cool glad it is fixed.

#27

PALLEBONE

All the update issues I've noticed appear fixed.

The update using the update icon went through without any error messages this morning.

Thank you for enduring my slow and basic learning pace.

#28

PALLEBONE

All the download issues I've noticed appear solved. The system update using the 'Update' icon] went smoothly today with no error messages.

Thank your for enduring ny elementary learning ,rate.

1 Like
#29

Morning,

Received an anonymous 'download' when I turned on this morning [2020/02/24 +- 05h50] -ADSL modem went madly for maybe 10 seconds. Hope it it was an 'official' deposit. The update is back to faulty.

The DNS changes [8.8.8.8] appear in place.

image.png

image.png

Will I need to add the DNS 8.8.8.8 when 20.04 is released as the DNS anomaly appears hardware related?

Have a good day.

#30

Hi,

In order to best answer your question, can you clarify what you mean by "Received an anonymous 'download' when I turned on this morning"?

Pete

#31

I am familiar with the startup time once the password has been filled in and enter is pressed. There was a delay of a few seconds - maybe 7 or 8 - before anything appeared on the screen. During this blanked period there was a rapid flashing of the LED on the modem indicating 'download in progress'. T,hat lasted maybe 10 seconds after which the screen came to life normally.

This delay and download on startup is not normal. However, as 19.10 was/is 'work in progress' I ignored it - until I ran the update (my normal procedure) which brought up the error message [already sent] the reason for it appearing HAVING BEEN FIXED a week ago with Pallebone's help.

I do have a Clonezilla image from last Friday which I can reload but I don't want to mess up any testing Mate might be doing in the background

#32

Hi xaire,

I am not sure why this happened. Hopefully it does not happen again, but I cant comment as to why it did as its beyond my technical expertise.

Pete

#33

Hi there,

Something you can answer. I've loaded Ether successfully, it even shows in Boutique as ready run. But I cant run it. I've tried all combinations of my guess at it's name in Terminal to run it with no success.

How can I run it?

If I do an update through terminal I still hit an error on Etcher.

image.png
image.png736×461 59.5 KB

#34

If you type:

cat /etc/apt/sources.list.d/balena-etcher.list

Can you post the output here for me to review?

#35

Morning,

image.png
image.png736×461 13.8 KB

#36

Thank you,

Apparently this is a know problem as of 7 hours ago on the project page for etcher.

You can follow the status of this bug here:

You can also comment and tell them you have the same problem in the hope they fix it faster. Once they fix and close the bug this will no longer happen.

P

#37

Pallebone

This morning The faulty Etcher was fixed.

sudo apt update went through without errors.

To get Etcher to work had to

Remove it with Synaptic. [ suspect not 'entirely' as claimed as the reinstall through boutique was very rapid]

The download error message in software update also disappeared this morning.

1 Like
#38

Morning,

The error on update via 'Software updater is again faulty from today.

Again if I press 'OK' the wownload and update proceed normally. image.png

The DNS 8.8.8.8 is still there.

Did the following for information.

ray@ray-MS-7979:~$ sudo apt-get update
[sudo] password for ray:
Ign:1 http://za.archive.ubuntu.com/ubuntu eoan InRelease
Ign:2 http://za.archive.ubuntu.com/ubuntu eoan-updates InRelease
Hit:3 http://archive.canonical.com/ubuntu eoan InRelease
Hit:4 http://security.ubuntu.com/ubuntu eoan-security InRelease
Hit:5 http://ppa.launchpad.net/heyarje/makemkv-beta/ubuntu eoan InRelease
Ign:6 http://za.archive.ubuntu.com/ubuntu eoan-backports InRelease
Err:8 http://za.archive.ubuntu.com/ubuntu eoan Release
404 Not Found [IP: 197.155.77.2 80]
Err:9 http://za.archive.ubuntu.com/ubuntu eoan-updates Release
404 Not Found [IP: 197.155.77.2 80]
Err:10 http://za.archive.ubuntu.com/ubuntu eoan-backports Release
404 Not Found [IP: 197.155.77.2 80]
Hit:11 https://repo.skype.com/deb stable InRelease
Ign:7 https://dl.bintray.com/etcher/debian stable InRelease
Get:12 https://dl.bintray.com/etcher/debian stable Release [3,674 B]
Reading package lists... Done
E: The repository 'http://za.archive.ubuntu.com/ubuntu eoan Release' no longer has a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
E: The repository 'http://za.archive.ubuntu.com/ubuntu eoan-updates Release' no longer has a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
E: The repository 'http://za.archive.ubuntu.com/ubuntu eoan-backports Release' no longer has a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.

ray@ray-MS-7979:~$ sudo apt-get install balena-etcher-electron
Reading package lists... Done
Building dependency tree
Reading state information... Done
balena-etcher-electron is already the newest version (1.5.76).
The following packages were automatically installed and are no longer required:
bogofilter bogofilter-bdb bogofilter-common evolution-common
libchamplain-0.12-0 libchamplain-gtk-0.12-0 libcurl4 libevent-2.1-6
libevolution libgnome-autoar-0-0 libgnome-autoar-gtk-0-0 libgsl23
libgslcblas0 libgspell-1-1 libgspell-1-common libminiupnpc17 libmng2
libmspack0 libnatpmp1 libnautilus-extension1a libpst4 libqt4-dbus
libqt4-declarative libqt4-network libqt4-script libqt4-sql libqt4-xml
libqt4-xmlpatterns libqtcore4 libqtdbus4 libqtgui4 libytnef0 qdbus qtchooser
qtcore4-l10n transmission-common
Use 'sudo apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
ray@ray-MS-7979:~$
ray@ray-MS-7979:~$

#39

Sounds like a temporary problem that is most likely being resolved and not an issue your side. I would wait a day and try again.