20.04 recognizing the DVD drive

Hi. I also am having trouble getting the Ubuntu Mate 20.04 to see the DVD/CD drive. Ubuntu Disks app

Here is the output I captured from the terminal (there was some output that after scrolling, the terminal would display no more).

anthony-optiplex-9010
description: Space-saving Computer
product: OptiPlex 9010 (OptiPlex 9010)
vendor: Dell Inc.
version: 01
serial: HBB2HX1
width: 64 bits
capabilities: smbios-2.7 dmi-2.7 smp vsyscall32
configuration: boot=normal chassis=space-saving sku=OptiPlex 9010 uuid=44454C4C-4200-1042-8032-C8C04F485831
*-core
description: Motherboard
product: 0F3KHR
vendor: Dell Inc.
physical id: 0
version: A00
serial: /HBB2HX1/CN7220035700V5/
*-firmware
description: BIOS
vendor: Dell Inc.
physical id: 0
version: A30
date: 06/28/2018
size: 64KiB
capacity: 12MiB
capabilities: pci pnp upgrade shadowing cdboot bootselect edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer acpi usb biosbootspecification netboot uefi
*-cpu
description: CPU
product: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
vendor: Intel Corp.
physical id: 5e
bus info: [email protected]
version: Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
slot: CPU 1
size: 3539MHz
capacity: 3600MHz
width: 64 bits
clock: 100MHz
capabilities: lm fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp x86-64 constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm cpuid_fault epb pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms xsaveopt dtherm ida arat pln pts md_clear flush_l1d cpufreq
configuration: cores=4 enabledcores=4 threads=4
*-cache:0
description: L1 cache
physical id: 3a
slot: CPU Internal L1
size: 256KiB
capacity: 256KiB
capabilities: internal write-through data
configuration: level=1
*-cache:1
description: L2 cache
physical id: 3b
slot: CPU Internal L2
size: 1MiB
capacity: 1MiB
capabilities: internal write-through unified
configuration: level=2
*-cache:2
description: L3 cache
physical id: 3c
slot: CPU Internal L3
size: 6MiB
capacity: 6MiB
capabilities: internal write-back unified
configuration: level=3
*-memory
description: System Memory
physical id: 3d
slot: System board or motherboard
size: 8GiB
*-bank:0
description: DIMM [empty]
product: [Empty]
vendor: [Empty]
physical id: 0
serial: [Empty]
slot: DIMM3
*-bank:1
description: DIMM DDR3 Synchronous 1600 MHz (0.6 ns)
product: M378B5173DB0-CK0
vendor: Samsung
physical id: 1
serial: 97E70716
slot: DIMM1
size: 4GiB
width: 64 bits
clock: 1600MHz (0.6ns)
*-bank:2
description: DIMM [empty]
product: [Empty]
vendor: [Empty]
physical id: 2
serial: [Empty]
slot: DIMM4
*-bank:3
description: DIMM DDR3 Synchronous 1600 MHz (0.6 ns)
product: M378B5173DB0-CK0
vendor: Samsung
physical id: 3
serial: 97E706F4
slot: DIMM2
size: 4GiB
width: 64 bits
clock: 1600MHz (0.6ns)
*-pci
description: Host bridge
product: Xeon E3-1200 v2/3rd Gen Core processor DRAM Controller
vendor: Intel Corporation
physical id: 100
bus info: [email protected]:00:00.0
version: 09
width: 32 bits
clock: 33MHz
configuration: driver=ivb_uncore
resources: irq:0
*-pci
description: PCI bridge
product: Xeon E3-1200 v2/3rd Gen Core processor PCI Express Root Port
vendor: Intel Corporation
physical id: 1
bus info: [email protected]:00:01.0
version: 09
width: 32 bits
clock: 33MHz
capabilities: pci pm msi pciexpress normal_decode bus_master cap_list
configuration: driver=pcieport
resources: irq:25 ioport:e000(size=4096) memory:f6000000-f70fffff ioport:e0000000(size=301989888)
*-display
description: VGA compatible controller
product: GP108 [GeForce GT 1030]
vendor: NVIDIA Corporation
physical id: 0
bus info: [email protected]:01:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress vga_controller bus_master cap_list rom
configuration: driver=nvidia latency=0
resources: irq:31 memory:f6000000-f6ffffff memory:e0000000-efffffff memory:f0000000-f1ffffff ioport:e000(size=128) memory:c0000-dffff
*-multimedia
description: Audio device
product: GP108 High Definition Audio Controller
vendor: NVIDIA Corporation
physical id: 0.1
bus info: [email protected]:01:00.1
version: a1
width: 32 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:17 memory:f7080000-f7083fff
*-usb:0
description: USB controller
product: 7 Series/C210 Series Chipset Family USB xHCI Host Controller
vendor: Intel Corporation
physical id: 14
bus info: [email protected]:00:14.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi xhci bus_master cap_list
configuration: driver=xhci_hcd latency=0
resources: irq:26 memory:f7120000-f712ffff
*-usbhost:0
product: xHCI Host Controller
vendor: Linux 5.13.0-51-generic xhci-hcd
physical id: 0
bus info: [email protected]
logical name: usb3
version: 5.13
capabilities: usb-2.00
configuration: driver=hub slots=4 speed=480Mbit/s
*-usb:0
description: Mouse
product: USB Receiver
vendor: Logitech
physical id: 3
bus info: [email protected]:3
version: 30.00
capabilities: usb-2.00
configuration: driver=usbhid maxpower=98mA speed=12Mbit/s
*-usb:1
description: Generic USB device
product: Xbox360 For Windows
vendor: ShanWan
physical id: 4
bus info: [email protected]:4
version: 1.10
serial: 10F36D6
capabilities: usb-2.00
configuration: driver=usbfs maxpower=500mA speed=12Mbit/s
*-usbhost:1
product: xHCI Host Controller
vendor: Linux 5.13.0-51-generic xhci-hcd
physical id: 1
bus info: [email protected]
logical name: usb4
version: 5.13
capabilities: usb-3.00
configuration: driver=hub slots=4 speed=5000Mbit/s
*-communication:0
description: Communication controller
product: 7 Series/C216 Chipset Family MEI Controller #1
vendor: Intel Corporation
physical id: 16
bus info: [email protected]:00:16.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: driver=mei_me latency=0
resources: irq:29 memory:f713c000-f713c00f
*-communication:1
description: Serial controller
product: 7 Series/C210 Series Chipset Family KT Controller
vendor: Intel Corporation
physical id: 16.3
bus info: [email protected]:00:16.3
version: 04
width: 32 bits
clock: 66MHz
capabilities: pm msi 16550 cap_list
configuration: driver=serial latency=0
resources: irq:19 ioport:f0a0(size=8) memory:f713a000-f713afff
*-network
description: Ethernet interface
product: 82579LM Gigabit Network Connection (Lewisville)
vendor: Intel Corporation
physical id: 19
bus info: [email protected]:00:19.0
logical name: eno1
version: 04
serial: b8:ca:3a:8d:ec:49
capacity: 1Gbit/s
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
configuration: autonegotiation=on broadcast=yes driver=e1000e driverversion=5.13.0-51-generic firmware=0.13-4 latency=0 link=no multicast=yes port=twisted pair
resources: irq:27 memory:f7100000-f711ffff memory:f7139000-f7139fff ioport:f040(size=32)
*-usb:1
description: USB controller
product: 7 Series/C216 Chipset Family USB Enhanced Host Controller #2
vendor: Intel Corporation
physical id: 1a
bus info: [email protected]:00:1a.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=0
resources: irq:16 memory:f7138000-f71383ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 5.13.0-51-generic ehci_hcd
physical id: 1
bus info: [email protected]
logical name: usb1
version: 5.13
capabilities: usb-2.00
configuration: driver=hub slots=3 speed=480Mbit/s
*-usb
description: USB hub
product: Integrated Rate Matching Hub
vendor: Intel Corp.
physical id: 1
bus info: [email protected]:1
version: 0.00
capabilities: usb-2.00
configuration: driver=hub slots=6 speed=480Mbit/s
*-usb:0
description: Keyboard
product: USB Keyboard
vendor: SEM
physical id: 2
bus info: [email protected]:1.2
version: 1.10
capabilities: usb-1.10
configuration: driver=usbhid maxpower=98mA speed=2Mbit/s
*-usb:1
description: Generic USB device
product: 802.11 n WLAN
vendor: Ralink
physical id: 4
bus info: [email protected]:1.4
version: 1.01
serial: 1.0
capabilities: usb-2.00
configuration: driver=rt2800usb maxpower=450mA speed=480Mbit/s
*-multimedia
description: Audio device
product: 7 Series/C216 Chipset Family High Definition Audio Controller
vendor: Intel Corporation
physical id: 1b
bus info: [email protected]:00:1b.0
version: 04
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=snd_hda_intel latency=0
resources: irq:30 memory:f7130000-f7133fff
*-usb:2
description: USB controller
product: 7 Series/C216 Chipset Family USB Enhanced Host Controller #1
vendor: Intel Corporation
physical id: 1d
bus info: [email protected]:00:1d.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: pm debug ehci bus_master cap_list
configuration: driver=ehci-pci latency=0
resources: irq:23 memory:f7137000-f71373ff
*-usbhost
product: EHCI Host Controller
vendor: Linux 5.13.0-51-generic ehci_hcd
physical id: 1
bus info: [email protected]
logical name: usb2
version: 5.13
capabilities: usb-2.00
configuration: driver=hub slots=3 speed=480Mbit/s
*-usb
description: USB hub
product: Integrated Rate Matching Hub
vendor: Intel Corp.
physical id: 1
bus info: [email protected]:1
version: 0.00
capabilities: usb-2.00
configuration: driver=hub slots=8 speed=480Mbit/s
*-isa
description: ISA bridge
product: Q77 Express Chipset LPC Controller
vendor: Intel Corporation
physical id: 1f
bus info: [email protected]:00:1f.0
version: 04
width: 32 bits
clock: 33MHz
capabilities: isa bus_master cap_list
configuration: driver=lpc_ich latency=0
resources: irq:0
*-sata
description: SATA controller
product: 7 Series/C210 Series Chipset Family 6-port SATA Controller [AHCI mode]
vendor: Intel Corporation
physical id: 1f.2
bus info: [email protected]:00:1f.2
version: 04
width: 32 bits
clock: 66MHz
capabilities: sata msi pm ahci_1.0 bus_master cap_list
configuration: driver=ahci latency=0
resources: irq:28 ioport:f090(size=8) ioport:f080(size=4) ioport:f070(size=8) ioport:f060(size=4) ioport:f020(size=32) memory:f7136000-f71367ff
*-serial
description: SMBus
product: 7 Series/C216 Chipset Family SMBus Controller
vendor: Intel Corporation
physical id: 1f.3
bus info: [email protected]:00:1f.3
version: 04
width: 64 bits
clock: 33MHz
configuration: driver=i801_smbus latency=0
resources: irq:18 memory:f7135000-f71350ff ioport:f000(size=32)
*-pnp00:00
product: PnP device PNP0c01
physical id: 1
capabilities: pnp
configuration: driver=system
*-pnp00:01
product: PnP device PNP0c02
physical id: 2
capabilities: pnp
configuration: driver=system
*-pnp00:02
product: PnP device PNP0b00
physical id: 3
capabilities: pnp
configuration: driver=rtc_cmos
*-pnp00:03
product: PnP device INT3f0d
physical id: 4
capabilities: pnp
configuration: driver=system
*-pnp00:04
product: PnP device PNP0c02
physical id: 5
capabilities: pnp
configuration: driver=system
*-pnp00:05
product: PnP device PNP0c02
physical id: 6
capabilities: pnp
configuration: driver=system
*-pnp00:06
product: PnP device PNP0501
physical id: 7
capabilities: pnp
configuration: driver=serial
*-pnp00:07
product: PnP device PNP0c02
physical id: 8
capabilities: pnp
configuration: driver=system
*-scsi
physical id: 9
logical name: scsi0
capabilities: emulated
*-disk
description: ATA Disk
product: ST1000DM003-1CH1
physical id: 0.0.0
bus info: [email protected]:0.0.0
logical name: /dev/sda
version: CC56
serial: S1DENZ4R
size: 931GiB (1TB)
capabilities: gpt-1.00 partitioned partitioned:gpt
configuration: ansiversion=5 guid=4799ab63-8646-44cb-8c2b-f8c2e0082ab3 logicalsectorsize=512 sectorsize=4096
*-volume:0
description: Windows FAT volume
vendor: mkfs.fat
physical id: 1
bus info: [email protected]:0.0.0,1
logical name: /dev/sda1
logical name: /boot/efi
version: FAT32
serial: 8b8e-d7e6
size: 510MiB
capacity: 511MiB
capabilities: boot fat initialized
configuration: FATs=2 filesystem=fat mount.fstype=vfat mount.options=rw,relatime,fmask=0077,dmask=0077,codepage=437,iocharset=iso8859-1,shortname=mixed,errors=remount-ro name=EFI System Partition state=mounted
*-volume:1
description: EXT4 volume
vendor: Linux
physical id: 2
bus info: [email protected]:0.0.0,2
logical name: /dev/sda2
logical name: /
version: 1.0
serial: 4f7a9daa-e262-4e32-92e0-7d8c6aba367c
size: 931GiB
capabilities: journaled extended_attributes large_files huge_files dir_nlink recover 64bit extents ext4 ext2 initialized
configuration: created=2022-06-11 17:10:47 filesystem=ext4 lastmountpoint=/ modified=2022-06-17 19:14:28 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro mounted=2022-06-17 19:14:35 state=mounted
*-network
description: Wireless interface
physical id: 1
bus info: [email protected]:1.4
logical name: wlx00120ee4ece9
serial: 00:12:0e:e4:ec:e9
capabilities: ethernet physical wireless
configuration: broadcast=yes driver=rt2800usb driverversion=5.13.0-51-generic firmware=0.36 ip=192.168.1.80 link=yes multicast=yes wireless=IEEE 802.11

I see the USB Bluetooth--JeiLi, or something similar, but nothing about the CD drive. What about all the red output? I got this computer from Ebay because it was a desktop and I could connect my Geforce to it, as opposed to the laptop.

Hi Anthony_Craig,

I see that lshw is the tool of your choice so let's stick to that for the moment.
If you want the full output visible, then use:

sudo lshw | less

so that you can scroll up and down through its contents.

To prevent "searching for a needle in a haystack" try this:

sudo lshw -short | grep disk

It will immediately show all your detected drives and nothing more :slight_smile:

If your optical drive is not listed, it is almost certain that one of the following scenarios is happening:

  1. your drive is not properly connected to the motherboard and/or powersupply.
  2. your drive is (physically/electrically) broken.
  3. your motherboard SATA interface is damaged.

You could try another SATA-cable and another SATA connector on the motherboard and if you are lucky it will work. If not, then it is almost sure your optical drive is dead.
(The chance that the kernel doesn't recognize a working SATA drive is virtually none.)