Acer Aspire 5740g resolution not found

Support & Help Requests Hardware
,
#1

I have just installed ubuntu mate 18.04 on an Acer 5740g with a 1366x768 display and an Graphics: Card: Advanced Micro Devices [AMD/ATI] Park [Mobility Radeon H

Schermata%20a%202019-01-26%2009-49-54
Schermata a 2019-01-26 09-49-54.png1368×768 124 KB
D 5430/5450/5470] .

Unfortunatly i don't have the right resolution (defaults to 1024x768, and 1366x768 isn't avaible).

So i have followed this tutorial -> https://askubuntu.com/questions/442851/how-can-i-get-my-monitors-maximum-resolution-without-the-proprietary-amd-graphi

And works fine, but every time i turn on the pc i get an annoying window, i attach screenshot. It disappears magically, but nevertheless i don't like it :wink: . How can avoid this window? Thank you in advance.

$ inxi -F
System:    Host: matepc Kernel: 4.15.0-43-generic x86_64 bits: 64 Desktop: MATE 1.20.1
           Distro: Ubuntu 18.04.1 LTS
Machine:   Device: laptop System: Acer product: Aspire 5740 v: V1.28 serial: N/A
           Mobo: Acer model: Aspire 5740 v: V1.28 serial: N/A BIOS: Phoenix v: V1.28 date: 08/12/2010
Battery    BAT0: charge: 13.4 Wh 100.0% condition: 13.4/48.6 Wh (28%)
CPU:       Dual core Intel Core i3 M 330 (-MT-MCP-) cache: 3072 KB
           clock speeds: max: 2133 MHz 1: 1168 MHz 2: 1190 MHz 3: 1183 MHz 4: 1252 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Park [Mobility Radeon HD 5430/5450/5470]
           Display Server: x11 (X.Org 1.19.6 ) drivers: ati,radeon (unloaded: modesetting,fbdev,vesa)
           Resolution: [email protected]
           OpenGL: renderer: AMD CEDAR (DRM 2.50.0 / 4.15.0-43-generic, LLVM 6.0.0) version: 3.3 Mesa 18.0.5
Audio:     Card-1 Intel 5 Series/3400 Series High Definition Audio driver: snd_hda_intel
           Card-2 Advanced Micro Devices [AMD/ATI] Cedar HDMI Audio [Radeon HD 5400/6300/7300 Series]
           driver: snd_hda_intel
           Sound: Advanced Linux Sound Architecture v: k4.15.0-43-generic
Network:   Card-1: Broadcom Limited NetLink BCM57780 Gigabit Ethernet PCIe driver: tg3
           IF: enp3s0 state: down mac: 00:26:2d:8f:f0:08
           Card-2: Qualcomm Atheros AR928X Wireless Network Adapter (PCI-Express) driver: ath9k
           IF: wlp5s0 state: up mac: c4:17:fe:c1:df:ab
Drives:    HDD Total Size: 500.1GB (52.2% used)
           ID-1: /dev/sda model: CT500MX500SSD1 size: 500.1GB
Partition: ID-1: / size: 24G used: 6.7G (30%) fs: ext4 dev: /dev/sda5
           ID-2: /home size: 74G used: 1.2G (2%) fs: ext4 dev: /dev/sda6
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 53.0C mobo: 33.0C gpu: 52.5
           Fan Speeds (in rpm): cpu: N/A
Info:      Processes: 194 Uptime: 4 min Memory: 919.7/7838.0MB Client: Shell (bash) inxi: 2.3.56
#2

I have tried to delete ~/.config/monitors.xml and it reverted to 1024x768, without the annoying window.

After choosing again 1366x768 and rebooting, the problem appeared again.

Sometimes i have also an apport crash for lightdm :frowning:

Edit: the error in english installation should be “Could not apply the stored configuration for the monitor”

#3

A little update: Even with ubuntu mate 18.10 (tried from usb) the native resolution isn’t found.

#4

Hi. Search on google ‘marius ciclistu native resolution ubuntu’ and on ask ubuntu you’ll see a solution to a similar problem I had.
Also, in my case, the driver I used is nvidia.

#5

Thank you, but i’m not using NVIDIA, and after all i’ve got the right resolution, and there isn’t an xorg.conf file…

#6

Good to know you solved it. That config file is generated when you run the command mentioned there.

#7

Thank you but i don't have nvidia config, and i haven't solved the problem.

Btw, i post here the links to your posts: https://askubuntu.com/questions/712116/how-to-set-up-native-monitor-resolution-of-1680-×-1050-with-nvidia-geforce-210-o

#8

Try to check the horizontal and vertical refresh rate for your case. You should have 2 drivers for display. Nouveau from ubuntu and the proprietary one for your drafics. Try on both.

#9

It's an ATI. And i've been able to get the right resolution. The problem is the window you see in the screenshot.

```
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Park [Mobility Radeon HD 5430/5450/5470]
           Display Server: x11 (X.Org 1.19.6 ) drivers: ati,radeon (unloaded: modesetting,fbdev,vesa)
           Resolution: [email protected]
           OpenGL: renderer: AMD CEDAR (DRM 2.50.0 / 4.15.0-43-generic, LLVM 6.0.0) version: 3.3 Mesa 18.0.5
```
#10

I gues, that is because you chose a resolution above the max one, as the message from that window states. My problem was similar...