Apt dist-upgrade crashes GUI two times .

non_space · 21 August 2020 15:49

Seem to be into a "rough patch" with U-MATE lately . . . again running apt dist-upgrade in GUI console causes crashing of GUI.

Bug report filed . . . don't know if this relates to the "Xorg crash" thread in 20.04 . . . . https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1892522

Running a standard "apt dist-upgrade" in U-MATE 20.10 via GUI console & part way through suddenly the screen flashes black and a brief TTY-like dmesg data shows "[Failed] and a bunch of data before going black again . . . . Seems like the GUI was crashed . . . . After a minute the mouse cursor came back and then the log-in window.

I logged in and saw the "error" applet up on the toolbar . . . saying "possibly unmet dependencies" . . . launched the console again and it said, "dpkg was interrupted, run 'sudo dpkg --configure -a'" . . . so I ran that, and a few errors on "libreoffice" showed up . . . it was running through the items again . . . and then the same crash of the GUI happened again . . . ???

non_space · 21 August 2020 16:37

Opened synaptic and it says:

E: dpkg was interrupted, you must manually run 'dpkg --configure -a' to correct the problem.
E: _cache->open() failed, please report.

non_space · 21 August 2020 16:58

Forgot to mention, this is in 20.10 . . . . Third time isn't a charm . . . .

Ran "configure" and then "fix broken install" . . . the ran thru apt dist-upgrade and it appeared "OK" . . . then I ran autoremove and autoclean and again ran apt dist-upgrade . . . it showed "52 packages" to upgrade . . . half way through again the GUI crashed into blackness.

This time took a full minute before mouse came back . . . and back into GUI . . . .

Norbert_X · 21 August 2020 17:16

Is it virtual machine?
Which do you use - QEMU, QuickEMU, VirtualBox? With which video driver?

Also please share the result if you use dumb TTY as follows:

Ctrl+Alt+F1 (or RightCtrl+F1 for VirtualBox)
login
run sudo apt update
run sudo dpkg --configure -a
run sudo apt install -f
run sudo apt dist-upgrade

Do you have PPAs in the system?

Please share the output of below command

grep -ir ^deb /etc/apt/ --include=*.list

Do you have obsolete packages in the system? Run

sudo apt install aptitude
sudo aptitude search "~o"

and share its output.

I'm running UM 20.10 in virtualbox 6.0 with VMSVGA video driver and do not have any issues.

mdooley · 21 August 2020 17:40

I just booted into 20.10 beta and ran sudo apt update and then sudo apt dist-upgrade in terminal and got no crashes, no broken package upgrades. Unable to replicate your situation.

non_space · 21 August 2020 17:51

This is not a virtual machine. I have a PPA for "mkusb" but no errors reported on mkusb. There has been an error for "bcmwl-kernel-source" for awhile but I don't need wifi on this machine.

The only "non-stock" issue is I have both "devel" & "groovy" in the apt sources list, trying to get my ubuntu install to be somewhat "rolling" and possibly that pulls in conflicting packages??

I booted back into MATE and into a TTY and ran your list of commands . . . I don't know how to copy/paste from the TTY, so back in the GUI I again ran your "grep" and "aptitude" commands. Looks like there are residuals left over from when I had ticked the "pre-release" box recently, and that brought in "5.8 kernel & packages" that had a similar "crashing of GUI effect" . . . .

$ grep -ir ^deb /etc/apt --include=*.list
/etc/apt/sources.list.d/mkusb-ubuntu-unstable-groovy.list:deb http://ppa.launchpad.net/mkusb/unstable/ubuntu groovy main
/etc/apt/sources.list:deb http://us.archive.ubuntu.com/ubuntu/ devel main restricted
/etc/apt/sources.list:deb http://us.archive.ubuntu.com/ubuntu/ devel-updates main restricted
/etc/apt/sources.list:deb http://us.archive.ubuntu.com/ubuntu/ devel universe
/etc/apt/sources.list:deb http://us.archive.ubuntu.com/ubuntu/ devel-updates universe
/etc/apt/sources.list:deb http://us.archive.ubuntu.com/ubuntu/ devel multiverse
/etc/apt/sources.list:deb http://us.archive.ubuntu.com/ubuntu/ devel-updates multiverse
/etc/apt/sources.list:deb http://security.ubuntu.com/ubuntu devel-security main restricted
/etc/apt/sources.list:deb http://security.ubuntu.com/ubuntu devel-security universe
/etc/apt/sources.list:deb http://security.ubuntu.com/ubuntu devel-security multiverse
/etc/apt/sources.list:deb http://archive.ubuntu.com/ubuntu groovy universe main
:~$ sudo aptitude search "~o"
[sudo] password:
idA libcdio18 - library to read and control CD-ROM
i A libprocps7 - library for accessing process information
i A linux-5.4-headers-5.4.0-14 - Header files related to Linux kernel versi
i A linux-headers-5.4.0-14-generic - Linux kernel headers for version 5.4.0 on
i A linux-headers-5.4.0-9 - Header files related to Linux kernel versi
i linux-headers-5.4.0-9-generic - Linux kernel headers for version 5.4.0 on
i A linux-headers-5.8.0-12 - Header files related to Linux kernel versi
i A linux-headers-5.8.0-12-generic - Linux kernel headers for version 5.8.0 on
i linux-image-5.4.0-9-generic - Signed kernel image generic
i A linux-modules-5.4.0-9-generic - Linux kernel extra modules for version 5.4

Norbert_X · 21 August 2020 20:32

I can't reproduce the crash. Changing from groovy to devel does not produce it.
But I see that bcmwl-kernel-source is not installable.
It is bug 1878045.
It may cause other problems with your upgrade process.

Try to use solution from the comments to above bug-report:

sudo apt-get purge bcmwl-kernel-source
sudo apt-get install broadcom-sta-source
sudo apt-get install broadcom-sta-dkms
sudo apt-get install broadcom-sta-common

and then resume the dist-upgrade with

sudo apt-get dist-upgrade

Which Apport Error reports do you have?
Add output of

sudo ls /var/crash

non_space · 21 August 2020 20:59

Thanks for the reply . . . I had to reboot out of U-MATE . . . but "apt-get"??? We are rolling back to "apt-get"???

PS: I've done numerous "apt" updates/upgrades with this "bcmwl" problem showing as error . . . without it crashing the GUI . . . ??

removing the one package brought an error:

Removing bcmwl-kernel-source (6.30.223.271+bdcom-0ubuntu6) ...
Removing all DKMS Modules
Done.
update-initramfs: deferring update (trigger activated)
Processing triggers for initramfs-tools (0.137ubuntu10) ...
update-initramfs: Generating /boot/initrd.img-5.4.0-42-generic
I: The initramfs will attempt to resume from /dev/sdc9
I: (UUID=f9ae531f-ec45-4a13-a75d-d3fd4cd80fe0)
I: Set the RESUME variable to override this.
(Reading database ... 311279 files and directories currently installed.)
Purging configuration files for bcmwl-kernel-source (6.30.223.271+bdcom-0ubuntu6
) ...
update-initramfs: deferring update (trigger activated)
Processing triggers for initramfs-tools (0.137ubuntu10) ...
update-initramfs: Generating /boot/initrd.img-5.4.0-42-generic
I: The initramfs will attempt to resume from /dev/sdc9
I: (UUID=f9ae531f-ec45-4a13-a75d-d3fd4cd80fe0)
I: Set the RESUME variable to override this.
Error: Timeout was reached

The rest ran through w/o issue . . . using "apt" . . . . The last command:

$ sudo ls /var/crash
bcmwl-kernel-source.0.crash
_usr_bin_mate-settings-daemon.1000.crash
_usr_bin_mate-settings-daemon.1000.upload
_usr_bin_mate-settings-daemon.1000.uploaded
_usr_libexec_evolution-data-server_evolution-alarm-notify.1000.crash
_usr_libexec_evolution-data-server_evolution-alarm-notify.1000.upload
_usr_libexec_evolution-data-server_evolution-alarm-notify.1000.uploaded
_usr_sbin_slick-greeter.114.crash
_usr_sbin_slick-greeter.114.upload
_usr_sbin_slick-greeter.114.uploaded

non_space · 22 August 2020 16:08

Seems like I was able to now run through apt a couple of times and no crashes, so something has been improved . . . . On today's update/upgrade it showed the standard errors that it has since changing the sources list to try to catch "devel" and "groovy" . . . but the upgrades went through w/o further error.

Reading state information... Done
7 packages can be upgraded. Run 'apt list --upgradable' to see them.
W: Conflicting distribution: http://security.ubuntu.com/ubuntu devel-security InRelease (expected devel-security but got groovy)
W: Conflicting distribution: http://us.archive.ubuntu.com/ubuntu devel InRelease (expected devel but got groovy)
W: Conflicting distribution: http://us.archive.ubuntu.com/ubuntu devel-updates InRelease (expected devel-updates but got groovy)
Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
The following packages will be upgraded:
gir1.2-ayatanaappindicator3-0.1 libayatana-appindicator3-1 libgdbm-compat4
libgdbm6 libxapian30 libxt6 mate-applet-brisk-menu
7 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

non_space · 25 August 2020 15:01

Don't think I'm out of the woods on whatever is happening with my 20.10 install. Today, booting from grub the screen went black and stayed that way for perhaps 2 minutes?? a relatively long time . . . then the many lines of "FAILED: to start process . . ." showed up briefly . . . then back to black . . . then the cursor shows and the log in window . . . but it took another few seconds before the password window would appear . . . .

I have an install of Lu groovy in the same drive, I'll be checking to see whether it feels "zippier" than U-MATE . . . seems like some "distortion" has worked its way into the U-MATE system . . . that isn't un-distorting itself . . . ????

[edit: A bit later I ran an apt and it pulled 93 to upgrade, 37 new, 1 to remove, ran through that, logged out, the what must be the TTY still showing the "Failed" lines flashed, then to log in window, no green background, instead it's black . . . when I logged in again the time applet was gone from the toolbar. Decided to reboot to Lubuntu 20.10 . . . got an "api-registry still running" error, took several reclicks to get the machine to reboot . . . .

Selected Lu ini Grub and in about a minute we are logged in . . . . Same HDD, same more or less system . . . except Lu is "Plasma" based . . . .

non_space · 29 August 2020 19:15

Problems continuing with my U-MATE install of 20.10 . . . very long boot times, and in the TTY there is a large "FAILED to start processes" . . . . This morning it took maybe 3 minutes to get to a log in window, but the "log in" window was upper left corner . . . it was like in the TTY where it was asking for user name, rather than already "knowing" and just wanting the password. I entered the password . . . then realizing that it wasn't going to accept my password as the user name . . . I hit the power button . . . the TTY with the large "FAILED" line after line showed up . . . before shutting down . . . .

[edit: After I posted this I ran apt and it brought back 126 packages o upgrade and some to autoremove . . . . Also I tried to get into a TTY and it was filled with the "Failed" lines, I tried each of them--all showing the same data. I ran the upgrades and then autoremove showed at the end:

BlockquoteProcessing triggers for desktop-file-utils (0.24-1ubuntu4) ...
Processing triggers for mime-support (3.64ubuntu1) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Processing triggers for gnome-menus (3.36.0-1ubuntu1) ...
Processing triggers for libglib2.0-0:amd64 (2.64.4-1) ...
/usr/share/glib-2.0/schemas/org.ayatana.indicator.datetime.gschema.xml:4:1 Erro
r on line 4 char 1: already specified. This entire file h
as been ignored.
Processing triggers for libc-bin (2.31-2ubuntu1) ...
Processing triggers for man-db (2.9.3-2) ...
Processing triggers for bamfdaemon (0.5.3+18.04.20180207.2-0ubuntu2) ...
Rebuilding /usr/share/applications/bamf-2.index...

About to restart to see if anything changes . . . .

non_space · 29 August 2020 22:23

Just to update . . . running the update/upgrade after I posted before did seem to clear the TTY up, the "Failed" endlessly streaming seems to be gone . . . and I could log in to the TTY.

Boot up seems a little faster, but when the log in window loads the "error" "clang" sound sounds . . . but there is no error "splotch" signaling a crash report . . . . and it still seems to be asking for the user name & password even though there is only one user.