Bluetooth does not work

I have an Asus notebook S550C. I installed Ubuntu Linux Mate. The bluetooth does not work. I followed a guide on the internet taken but did not solve the problem. I run the following commands:

lsusb | grep -i "bluetooth"
Bus 001 Device 003: ID 13d3:3362 IMC Networks Atheros AR3012 Bluetooth 4.0 Adapter

hcitool dev
Devices:

rfkill list
0: phy0: Wireless LAN
	Soft blocked: yes
	Hard blocked: yes
1: asus-wlan: Wireless LAN
	Soft blocked: yes
	Hard blocked: no
2: asus-bluetooth: Bluetooth
	Soft blocked: no
	Hard blocked: no
3: hci0: Bluetooth
	Soft blocked: no
	Hard blocked: no

sudo /etc/init.d/bluetooth status -l
● bluetooth.service - Bluetooth service
   Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
   Active: active (running) since sab 2016-10-22 14:51:04 CEST; 25min ago
     Docs: man:bluetoothd(8)
 Main PID: 1001 (bluetoothd)
   Status: "Running"
    Tasks: 1 (limit: 4915)
   CGroup: /system.slice/bluetooth.service
           └─1001 /usr/lib/bluetooth/bluetoothd

ott 22 14:50:59 computer64bit-S550CB systemd[1]: Starting Bluetooth service...
ott 22 14:51:00 computer64bit-S550CB bluetoothd[1001]: Bluetooth daemon 5.41
ott 22 14:51:04 computer64bit-S550CB systemd[1]: Started Bluetooth service.
ott 22 14:51:04 computer64bit-S550CB bluetoothd[1001]: Starting SDP server
ott 22 14:51:04 computer64bit-S550CB bluetoothd[1001]: Bluetooth management i...
Hint: Some lines were ellipsized, use -l to show in full.

ls /lib/firmware/ar3k
1020201coex            AthrBT_0x31010100.dfu    ramps_0x11020000_40.dfu
AthrBT_0x01020001.dfu  AthrBT_0x41020000.dfu    ramps_0x11020100_40.dfu
AthrBT_0x01020200.dfu  ramps_0x01020001_26.dfu  ramps_0x31010000_40.dfu
AthrBT_0x01020201.dfu  ramps_0x01020200_26.dfu  ramps_0x31010100_40.dfu
AthrBT_0x11020000.dfu  ramps_0x01020200_40.dfu  ramps_0x41020000_40.dfu
AthrBT_0x11020100.dfu  ramps_0x01020201_26.dfu
AthrBT_0x31010000.dfu  ramps_0x01020201_40.dfu

modprobe -c | grep 3375 | grep ath3k
alias usb:v13D3p3375d*dc*dsc*dp*ic*isc*ip*in* ath3k

modprobe -c | grep 3375 | grep ath3k
alias usb:v13D3p3375d*dc*dsc*dp*ic*isc*ip*in* ath3k
computer64bit@computer64bit-S550CB:~$ dmesg | grep -i firmware; dmesg | grep -i bluetooth
[    0.306315] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored
[    3.534705] psmouse serio4: elantech: assuming hardware version 4 (with firmware version 0x361f03)
[    3.207898] usb 1-1.1: Product: Bluetooth USB Host Controller
[   13.682438] Bluetooth: Core ver 2.21
[   13.682455] Bluetooth: HCI device and connection manager initialized
[   13.682459] Bluetooth: HCI socket layer initialized
[   13.682461] Bluetooth: L2CAP socket layer initialized
[   13.682471] Bluetooth: SCO socket layer initialized
[   20.437580] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[   20.437582] Bluetooth: BNEP filters: protocol multicast
[   20.437585] Bluetooth: BNEP socket layer initialized
[  311.561792] Bluetooth: hci0 urb ffffa00c627a40c0 failed to resubmit (113)
[  311.562166] Bluetooth: hci0 urb ffffa00c627a4b40 failed to resubmit (113)
[  579.619593] Bluetooth: hci0 urb ffffa00c627a4900 failed to resubmit (113)
[  579.619966] Bluetooth: hci0 urb ffffa00c627a49c0 failed to resubmit (113)
[ 1073.530716] Bluetooth: hci0 urb ffffa00c5cb4ab40 failed to resubmit (113)
[ 1073.531021] Bluetooth: hci0 urb ffffa00c5cb4a600 failed to resubmit (113)

sudo hciconfig hci0 up
Can't init device hci0: Connection timed out (110)

mynotebook@mynotebook-S550CB:~$ sudo add-apt-repository ppa:hanipouspilot/rtlwifi
[sudo] password di mynotebook: 
 This is ppa for Realtek drivers from Larry Finger's github.

rtl8192eu is packaged from the Realtek site with some compat patches.
 Maggiori informazioni: https://launchpad.net/~hanipouspilot/+archive/ubuntu/rtlwifi
Premere [INVIO] per continuare o Ctrl+C per annullare

gpg: keybox '/tmp/tmp7a_05l5m/pubring.gpg' created
gpg: /tmp/tmp7a_05l5m/trustdb.gpg: creato il trustdb
gpg: chiave 7036069A2F22E44A: chiave pubblica "Launchpad PPA for Pilot6" importata
gpg: Numero totale esaminato: 1
gpg:               importate: 1
OK
mynotebook@mynotebook-S550CB:~$ sudo apt-get update
Trovato:1 http://security.ubuntu.com/ubuntu yakkety-security InRelease
Trovato:2 http://it.archive.ubuntu.com/ubuntu yakkety InRelease
Ign:3 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety InRelease  
Trovato:4 http://it.archive.ubuntu.com/ubuntu yakkety-updates InRelease        
Trovato:5 http://it.archive.ubuntu.com/ubuntu yakkety-backports InRelease
Ign:6 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety Release
Ign:7 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main amd64 Packages
Ign:8 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main i386 Packages
Ign:9 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main all Packages
Ign:10 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-en
Ign:11 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it
Ign:12 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it_IT
Ign:7 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main amd64 Packages
Ign:8 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main i386 Packages
Ign:9 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main all Packages
Ign:10 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-en
Ign:11 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it
Ign:12 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it_IT
Ign:7 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main amd64 Packages
Ign:8 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main i386 Packages
Ign:9 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main all Packages
Ign:10 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-en
Ign:11 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it
Ign:12 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it_IT
Ign:7 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main amd64 Packages
Ign:8 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main i386 Packages
Ign:9 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main all Packages
Ign:10 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-en
Ign:11 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it
Ign:12 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it_IT
Ign:7 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main amd64 Packages
Ign:8 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main i386 Packages
Ign:9 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main all Packages
Ign:10 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-en
Ign:11 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it
Ign:12 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it_IT
Err:7 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main amd64 Packages
  404  Not Found
Ign:8 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main i386 Packages
Ign:9 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main all Packages
Ign:10 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-en
Ign:11 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it
Ign:12 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it_IT
Lettura elenco dei pacchetti... Fatto
W: The repository 'http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety Release' does not have a Release file.
N: Data from such a repository can't be authenticated and is therefore potentially dangerous to use.
N: See apt-secure(8) manpage for repository creation and user configuration details.
E: Impossibile recuperare http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu/dists/yakkety/main/binary-amd64/Packages  404  Not Found
E: Impossibile scaricare alcuni file di indice: saranno ignorati o verranno usati quelli vecchi.
mynotebook@mynotebook-S550CB:~$ sudo apt-get update
Trovato:1 http://it.archive.ubuntu.com/ubuntu yakkety InRelease
Trovato:2 http://security.ubuntu.com/ubuntu yakkety-security InRelease         
Trovato:3 http://it.archive.ubuntu.com/ubuntu yakkety-updates InRelease        
Ign:4 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety InRelease 
Trovato:5 http://it.archive.ubuntu.com/ubuntu yakkety-backports InRelease
Ign:6 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety Release
Ign:7 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main i386 Packages
Ign:8 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main amd64 Packages
Ign:9 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main all Packages
Ign:10 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it_IT
Ign:11 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it
Ign:12 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-en
Ign:7 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main i386 Packages
Ign:8 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main amd64 Packages
Ign:9 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main all Packages
Ign:10 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it_IT
Ign:11 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it
Ign:12 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-en
Ign:7 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main i386 Packages
Ign:8 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main amd64 Packages
Ign:9 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main all Packages
Ign:10 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it_IT
Ign:11 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it
Ign:12 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-en
Ign:7 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main i386 Packages
Ign:8 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main amd64 Packages
Ign:9 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main all Packages
Ign:10 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it_IT
Ign:11 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it
Ign:12 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-en
Ign:7 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main i386 Packages
Ign:8 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main amd64 Packages
Ign:9 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main all Packages
Ign:10 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it_IT
Ign:11 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it
Ign:12 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-en
Err:7 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main i386 Packages
  404  Not Found
Ign:8 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main amd64 Packages
Ign:9 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main all Packages
Ign:10 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it_IT
Ign:11 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-it
Ign:12 http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety/main Translation-en
Lettura elenco dei pacchetti... Fatto
W: The repository 'http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu yakkety Release' does not have a Release file.
N: Data from such a repository can't be authenticated and is therefore potentially dangerous to use.
N: See apt-secure(8) manpage for repository creation and user configuration details.
E: Impossibile recuperare http://ppa.launchpad.net/hanipouspilot/rtlwifi/ubuntu/dists/yakkety/main/binary-i386/Packages  404  Not Found
E: Impossibile scaricare alcuni file di indice: saranno ignorati o verranno usati quelli vecchi

sudo apt-get upgrade 
Lettura elenco dei pacchetti... Fatto
Generazione albero delle dipendenze       
Lettura informazioni sullo stato... Fatto
Calcolo dell'aggiornamento... Fatto
I seguenti pacchetti sono stati mantenuti alla versione attuale:
  linux-generic linux-headers-generic linux-image-generic linux-tools-generic
0 aggiornati, 0 installati, 0 da rimuovere e 4 non aggiornati.`

Tips solutions?
See you soon.

Hi @Labbing,

take a look here and let us know if it helps at all:

https://help.ubuntu.com/community/BluetoothSetup

You may try using Bluetooth adapters like Hideez Bluetooth dongle. It works seamlessly right out of the box, and I haven't had any issues with it.

You can check it out on the Hideez website or Amazon: https://www.amazon.com/dp/B08MWRC4BG?th=1

1 Like

Welcome @IvyIris to the community!