Cannot remove steam - software boutique

When I try and remove steam via the software boutique I get: “Package libcomerr2:i386 cannot be removed”

via apt i get “Package ‘steam:i386’ is not installed”

How can I remove steam? Could this be caused by my switch to open-source display driver?

running 16.04 on a macbook

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Why do you think its installed? You can verify this in terminal by entering the code:

apt-cache policy steam

Not showing installed

$ sudo apt-cache policy steam
steam:i386:
  Installed: (none)
  Candidate: 1:1.0.0.48-1ubuntu3
  Version table:
     1:1.0.0.48-1ubuntu3 500
        500 http://ca.archive.ubuntu.com/ubuntu xenial/multiverse i386 Packages

But software Boutique shows it checked and locate is listing it:

$ sudo locate steam
/etc/apt/sources.list.d/steam.list
/etc/apt/trusted.gpg.d/steam.gpg
/etc/gufw/app_profiles/steam.gufw
/etc/gufw/app_profiles/steam.jhansonxi
/lib/udev/rules.d/99-steam-controller-perms.rules
/usr/bin/steam
/usr/bin/steamdeps
/usr/lib/steam
/usr/lib/steam/bootstraplinux_ubuntu12_32.tar.xz
/usr/share/app-install/desktop/steam:steam.desktop
/usr/share/app-install/icons/steam.png
/usr/share/applications/steam.desktop
/usr/share/doc/steam
/usr/share/doc/steam-launcher
/usr/share/doc/steam/README
/usr/share/doc/steam/steam_install_agreement.txt.gz
/usr/share/doc/steam-launcher/changelog.gz
/usr/share/doc/steam-launcher/copyright
/usr/share/icons/hicolor/16x16/apps/steam.png
/usr/share/icons/hicolor/24x24/apps/steam.png
/usr/share/icons/hicolor/256x256/apps/steam.png
/usr/share/icons/hicolor/32x32/apps/steam.png
/usr/share/icons/hicolor/48x48/apps/steam.png
/usr/share/man/man6/steam.6.gz
/usr/share/pixmaps/steam.png
/usr/share/pixmaps/steam_tray_mono.png
/usr/share/ubuntu-mate-welcome/img/applications/steam.png
/var/lib/apt/lists/repo.steampowered.com_steam_dists_precise_InRelease
/var/lib/apt/lists/repo.steampowered.com_steam_dists_precise_steam_binary-amd64_Packages
/var/lib/apt/lists/repo.steampowered.com_steam_dists_precise_steam_binary-i386_Packages
/var/lib/apt/lists/repo.steampowered.com_steam_dists_precise_steam_source_Sources
/var/lib/dpkg/info/steam-launcher.conffiles
/var/lib/dpkg/info/steam-launcher.list
/var/lib/dpkg/info/steam-launcher.md5sums
/var/lib/dpkg/info/steam-launcher.postinst
/var/lib/update-notifier/user.d/steam-install-notify

And I can run it but there are issues since I moved to the nouveau drivers :

$ steam
Running Steam on ubuntu 16.04 64-bit
STEAM_RUNTIME is enabled automatically
/bin/bash: /home/reid/.local/share/Steam/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-gnu/libtinfo.so.5: no version information available (required by /bin/bash)
grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
grep: symbol lookup error: grep: undefined symbol: pcre_jit_stack_alloc
awk: /home/reid/.local/share/Steam/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-gnu/libtinfo.so.5: no version information available (required by /lib/x86_64-linux-gnu/libreadline.so.6)
Installing breakpad exception handler for appid(steam)/version(1465948400)
libGL error: unable to load driver: nouveau_dri.so
libGL error: driver pointer missing
libGL error: failed to load driver: nouveau
libGL error: unable to load driver: swrast_dri.so
libGL error: failed to load driver: swrast

Please post the output of…

inxi -r

$ inxi -r
Repos: Active apt sources in file: /etc/apt/sources.list
deb http://ca.archive.ubuntu.com/ubuntu/ xenial main restricted
deb-src http://ca.archive.ubuntu.com/ubuntu/ xenial main restricted
deb http://ca.archive.ubuntu.com/ubuntu/ xenial-updates main restricted
deb-src http://ca.archive.ubuntu.com/ubuntu/ xenial-updates main restricted
deb http://ca.archive.ubuntu.com/ubuntu/ xenial universe
deb-src http://ca.archive.ubuntu.com/ubuntu/ xenial universe
deb http://ca.archive.ubuntu.com/ubuntu/ xenial-updates universe
deb-src http://ca.archive.ubuntu.com/ubuntu/ xenial-updates universe
deb http://ca.archive.ubuntu.com/ubuntu/ xenial multiverse
deb-src http://ca.archive.ubuntu.com/ubuntu/ xenial multiverse
deb http://ca.archive.ubuntu.com/ubuntu/ xenial-updates multiverse
deb-src http://ca.archive.ubuntu.com/ubuntu/ xenial-updates multiverse
deb http://ca.archive.ubuntu.com/ubuntu/ xenial-backports main restricted universe multiverse
deb-src http://ca.archive.ubuntu.com/ubuntu/ xenial-backports main restricted universe multiverse
deb http://security.ubuntu.com/ubuntu xenial-security main restricted
deb-src http://security.ubuntu.com/ubuntu xenial-security main restricted
deb http://security.ubuntu.com/ubuntu xenial-security universe
deb-src http://security.ubuntu.com/ubuntu xenial-security universe
deb http://security.ubuntu.com/ubuntu xenial-security multiverse
deb-src http://security.ubuntu.com/ubuntu xenial-security multiverse
deb http://archive.canonical.com/ubuntu xenial partner
deb http://debian.drdteam.org/ stable multiverse
Active apt sources in file: /etc/apt/sources.list.d/google-chrome.list
deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
Active apt sources in file: /etc/apt/sources.list.d/playonlinux.list
deb http://deb.playonlinux.com/ trusty main
Active apt sources in file: /etc/apt/sources.list.d/spotify.list
deb http://repository.spotify.com stable non-free
Active apt sources in file: /etc/apt/sources.list.d/webupd8team-ubuntu-java-xenial.list
deb http://ppa.launchpad.net/webupd8team/java/ubuntu xenial main

I see discrepancies in your /sources.list.d that should also show errors when updating.

deb http://debian.drdteam.org/ stable multiverse
Active apt sources in file: /etc/apt/sources.list.d/google-chrome.list
deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
Active apt sources in file: /etc/apt/sources.list.d/playonlinux.list
deb http://deb.playonlinux.com/ trusty main
Active apt sources in file: /etc/apt/sources.list.d/spotify.list
deb http://repository.spotify.com stable non-free
Active apt sources in file: /etc/apt/sources.list.d/webupd8team-ubuntu-java-xenial.list

Please post any errors from :

sudo apt update

no errors

$ sudo apt update
Hit:1 http://debian.drdteam.org stable InRelease
Get:2 http://security.ubuntu.com/ubuntu xenial-security InRelease [94.5 kB]
Ign:3 http://dl.google.com/linux/chrome/deb stable InRelease
Hit:4 http://archive.canonical.com/ubuntu xenial InRelease
Hit:5 http://ca.archive.ubuntu.com/ubuntu xenial InRelease
Hit:6 http://ppa.launchpad.net/webupd8team/java/ubuntu xenial InRelease
Hit:7 http://repo.steamstatic.com/steam precise InRelease
Hit:8 http://repository.spotify.com stable InRelease
Hit:9 http://deb.playonlinux.com trusty InRelease
Hit:10 http://dl.google.com/linux/chrome/deb stable Release
Get:11 http://ca.archive.ubuntu.com/ubuntu xenial-updates InRelease [95.7 kB]
Get:13 http://security.ubuntu.com/ubuntu xenial-security/main Sources [40.2 kB]
Hit:14 http://ca.archive.ubuntu.com/ubuntu xenial-backports InRelease
Get:15 http://security.ubuntu.com/ubuntu xenial-security/main amd64 Packages [143 kB]
Get:16 http://security.ubuntu.com/ubuntu xenial-security/main i386 Packages [139 kB]
Get:17 http://security.ubuntu.com/ubuntu xenial-security/universe amd64 Packages [41.7 kB]
Get:18 http://security.ubuntu.com/ubuntu xenial-security/universe i386 Packages [41.7 kB]
Get:19 http://ca.archive.ubuntu.com/ubuntu xenial-updates/main Sources [191 kB]
Get:20 http://ca.archive.ubuntu.com/ubuntu xenial-updates/main amd64 Packages [391 kB]
Get:21 http://ca.archive.ubuntu.com/ubuntu xenial-updates/main i386 Packages [385 kB]
Get:22 http://ca.archive.ubuntu.com/ubuntu xenial-updates/universe amd64 Packages [329 kB]
Get:23 http://ca.archive.ubuntu.com/ubuntu xenial-updates/universe i386 Packages [326 kB]
Fetched 2,218 kB in 4s (453 kB/s)
Reading package lists… Done
Building dependency tree
Reading state information… Done
42 packages can be upgraded. Run ‘apt list --upgradable’ to see them.
W: http://deb.playonlinux.com/dists/trusty/InRelease: Signature by key 74F7358425EEB6176094C884E0F72778C4676186 uses weak digest algorithm (SHA1)

This is a upgrade from 14.04 to 16.04?

Sorry, I do not have the time to continue right now. I should be back in a couple of hours to finish this.

What I am thinking is reinstall steam and use either the remove command or ppa-purge instead of the welcome app. See if that will make a difference.

This libcomerr package is a required package and should not be removed.

http://askubuntu.com/questions/307/how-can-ppas-be-removed

Be back soon

Yes this upgraded from 15.04 > 15.10 > 16.04

tried some quick combinations of reinstalling via SB then purge via apt and ppa-purge with not much luck. I’ll try some more later

Ok, played with this some more and found a solution. In terminal:

sudo apt install --reinstall steam:i386 && sudo apt remove --purge steam:i386

And steam should now be gone :slight_smile:

This should not be necessary, but your welcome apt seems not to be working correctly. My first suspicion is a glitch in one of your version upgrades causing this.

1 Like

I think software boutique installs steam from the steam ppa and not the Ubuntu’s repositories. If that’s the case, then you can completely remove it by executing sudo apt purge steam-launcher and then delete the folders ~/.steam and ~/.local/share/Steam.

1 Like

It use to, but this was changed a few months ago to use steam provided in the multiverse repositories, which is steam:i386. If it was installed prior to this, @ThanosApostolou is right about removing steam-launcher instead, then the data folders.

1 Like

Haven’t tried steam-launcher, but the above command will remove steam from the boutique.

Why is his boutique not removing it?

Boutique simply checks the cache for steam:i386 - and would show a tick if it’s installed.

If you like, have a play around with the Python Apt library that the Boutique interfaces with to get an idea of which version may still be installed...

You can do this by typing python3 into the terminal and using these commands:

>>> import apt
>>> a = apt.Cache()
>>> b = a["steam:i386"]
>>> b.installed.is_installed
True
>>> b.installed.version
'1:1.0.0.48-1ubuntu3'

Pressing tab for b. will output different functions (ignoring any starting with an underscore).

Synaptics shows a tick even though it is not installed.

Thanks everyone for their input!

Credit goes to @ThanosApostolou. Once I removed steam-launcher it is not showing up in Software Boutique. This also removed the Application links.

I removed ~/.steam and ~/.local/share/Steam from my system but I still found the following.

~$ sudo locate steam
/etc/apt/trusted.gpg.d/steam.gpg
/etc/gufw/app_profiles/steam.gufw
/etc/gufw/app_profiles/steam.jhansonxi
/lib/udev/rules.d/99-steam-controller-perms.rules
/usr/bin/steam
/usr/bin/steamdeps
/usr/lib/steam
/usr/share/app-install/desktop/steam:steam.desktop
/usr/share/app-install/icons/steam.png
/usr/share/applications/steam.desktop
/usr/share/doc/steam
/usr/share/doc/steam-launcher
/usr/share/icons/hicolor/16x16/apps/steam.png
/usr/share/icons/hicolor/24x24/apps/steam.png
/usr/share/icons/hicolor/256x256/apps/steam.png
/usr/share/icons/hicolor/32x32/apps/steam.png
/usr/share/icons/hicolor/48x48/apps/steam.png
/usr/share/man/man6/steam.6.gz
/usr/share/pixmaps/steam.png
/usr/share/pixmaps/steam_tray_mono.png
/usr/share/ubuntu-mate-welcome/img/applications/steam.png
/var/lib/apt/lists/repo.steamstatic.com_steam_dists_precise_InRelease
/var/lib/apt/lists/repo.steamstatic.com_steam_dists_precise_steam_binary-amd64_Packages
/var/lib/apt/lists/repo.steamstatic.com_steam_dists_precise_steam_binary-i386_Packages
/var/lib/dpkg/info/steam-launcher.conffiles
/var/lib/dpkg/info/steam-launcher.list
/var/lib/dpkg/info/steam-launcher.md5sums
/var/lib/dpkg/info/steam-launcher.postinst
/var/lib/update-notifier/user.d/steam-install-notify

I assume leftovers from upgrades. Do see any issues with with me manually removing them?

1 Like

Well some files may be needed. I have a clean install of Ubuntu MATE on virtualbox (without steam installed) and I get this output:

Maybe better to also try the command

sudo apt install --reinstall steam:i386 && sudo apt remove --purge steam:i386

suggested by v3xx.

Also make sure that steam repository is removed from Software & Updates and then run sudo apt update (this should remove the /var/apt/lists/* files).

Do an autoremove and see what it will clean up.

https://help.ubuntu.com/community/AptGet/Howto#Removal_commands

I tried the reinstall purge and autoremove. both did not remove any additional files. Should be ok, as I was mostly worried about why software boutique still listed it checked. Could that be a bug that needs to be logged?

1 Like

So far your the only one affected.

1 Like