Cant access Wifi on asus aspire laptop

Support & Help Requests
,
1

Tried everything I have read on various forums.Laptop before disc wipe and linux install had win10 with wi fi running fine.Any suggestions very welcome

2

We will need a bit more information to be of help.
Go to a terminal and copy and paste this command and post the output here
lspci | egrep -i --color 'network|ethernet'

3

Thanks for replying
The laptop is an acer aspire v5 and the op is Ubuntu mate 18
$ lspci | egrep -i --color 'network|ethernet'

03:00.2 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0a)

04:00.0 Network controller: Broadcom Inc. and subsidiaries BCM43228 802.11a/b/g/n

robo@robo-Aspire-V5-571PG:~$

4

Ok you need to install a driver for your card. In the terminal do this and reboot wifi should be working.
sudo apt install bcmwl-kernel-source
you'll need to be connected via Ethernet.
Good luck.

1 Like
5

Thanks

But using an usb ethernet connector I can't get it to access the ethernet either.

Any further help very welcome.

6

I searched for "Linux driver for RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller"
https://duckduckgo.com/?q=Linux+driver+for+RTL8111%2F8168%2F8411+PCI+Express+Gigabit+Ethernet+Controller+&t=h_&ia=web

and found: https://www.unixblogger.com/how-to-get-your-realtek-rtl8111rtl8168-working-updated-guide/

7

You may be able to install the driver from the live install media. Here is how:
1 pluging live install disk or usb stick.
2. go to filemanager and navigate to /pool/main/d/dkms - install dkms package using gdebi.
3. Go to /pool/main/g/glibc and install in this order libc-dev-bin Then libc6-dev
4. Go to /pool/restricted/b/bcmwl and install bcmwl-kernel-source
5. Issue this command in a terminal modeprobe wl
wifi should be working.
good luck

8

ubuntu Mate 18.10 but same problem with 14.01