Can't install / I get a black screen after loading

Can't install / I get a black screen after Loading

I tried Rufus my favorite app and Sardu multi boot

And both no luck

I burned ISO to DVD / CD and now the USB

Can any one help please?

Thank you

Welcome, sorry you are having issues. In order to help we will need some basic information.

What version of Ubuntu MATE
What are the hardware specs of the system you want to install to? ie CPU, GPU, etc
Have you verified the downloaded ISO?

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Please take a look here -

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Please Tell me does this Sound right to both of you ?

i am still runing into problems BUT 1 thing came to mind

i switched from my 1070 video-card to the Little video card on \ Motherboard / and that worked

i can see every thing on the screen

so 2 things i need help with please

i have WIFI but no drivers installed for Linux so how can i get online after installing

2 How can i after-installing fix the screen to fit my Monitor

It sounds like you switched from the nVidia GPU to the Intel GPU.

The link @mdooley has some great info.

We still need more information on the hardware and MATE version in order to help troubleshoot this..

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Top of the Morning to you [franksmcb]

I will do that it is just to much install uninstall and No Luck
you know how i feel :slight_smile:
Thanks for ur help

Regarding your wifi problem, without knowing what your hardware actually is, we can't provide a specific fix. Can you post the output of the command -

lspci -nn

please? Also check the following page out -

for Broadcom chip wifi. Otherwise see -

https://help.ubuntu.com/stable/ubuntu-help/net-wireless-troubleshooting-hardware-check.html

Good luck Patt_Down.

Thank you for all this help

i am just a little busy with other Distractions that i dont need :slight_smile:

here is some info u guys just give me some time i will upload all tha Info Because i really would like to try out this distro

but it is so confusing all about the screen just because i have a big screen Linux wont load ?
this is crazy specially for a simple guy like me who just want to install and enjoy to nusic and games

BIOS INFO

For instance, if I open a terminal (You can use the keyboard shortcut Ctrl-Alt+T), and enter the command i told you about, I get the following:

lspci -nn
00:00.0 Host bridge [0600]: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub [8086:2a00] (rev 0c)
00:02.0 VGA compatible controller [0300]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) [8086:2a02] (rev 0c)
00:02.1 Display controller [0380]: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) [8086:2a03] (rev 0c)
00:1a.0 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 [8086:2834] (rev 02)
00:1a.1 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 [8086:2835] (rev 02)
00:1a.7 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 [8086:283a] (rev 02)
00:1b.0 Audio device [0403]: Intel Corporation 82801H (ICH8 Family) HD Audio Controller [8086:284b] (rev 02)
00:1c.0 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 [8086:283f] (rev 02)
00:1c.1 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 [8086:2841] (rev 02)
00:1c.3 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 4 [8086:2845] (rev 02)
00:1c.5 PCI bridge [0604]: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 [8086:2849] (rev 02)
00:1d.0 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 [8086:2830] (rev 02)
00:1d.1 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 [8086:2831] (rev 02)
00:1d.2 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 [8086:2832] (rev 02)
00:1d.7 USB controller [0c03]: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 [8086:2836] (rev 02)
00:1e.0 PCI bridge [0604]: Intel Corporation 82801 Mobile PCI Bridge [8086:2448] (rev f2)
00:1f.0 ISA bridge [0601]: Intel Corporation 82801HM (ICH8M) LPC Interface Controller [8086:2815] (rev 02)
00:1f.1 IDE interface [0101]: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller [8086:2850] (rev 02)
00:1f.2 IDE interface [0101]: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [IDE mode] [8086:2828] (rev 02)
00:1f.3 SMBus [0c05]: Intel Corporation 82801H (ICH8 Family) SMBus Controller [8086:283e] (rev 02)
03:01.0 CardBus bridge [0607]: O2 Micro, Inc. Cardbus bridge [1217:7135] (rev 21)
03:01.4 FireWire (IEEE 1394) [0c00]: O2 Micro, Inc. Firewire (IEEE 1394) [1217:00f7] (rev 02)
09:00.0 Ethernet controller [0200]: Broadcom Inc. and subsidiaries NetXtreme BCM5755M Gigabit Ethernet PCI Express [14e4:1673] (rev 02)
0c:00.0 Network controller [0280]: Broadcom Inc. and subsidiaries BCM4311 802.11a/b/g [14e4:4312] (rev 01)

This displays the VGA graphics controller, the audio device, ethernet and network controllers.

Input that command (lspci -nn), and copy its' results to this post if you want help.

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@mdooley
thank u but please look first command did not go through

lspci -nn

Microsoft Windows [Version 10.0.18363.535]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\Users\hoolm>lspci -nn
'lspci' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\hoolm>lspci -nn
'lspci' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\hoolm>

/////////////////////////////////////////////////////////////////////////////
Microsoft Windows [Version 10.0.18363.535]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\Users\hoolm>lspci -nn
'lspci' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\hoolm>lspci -nn
'lspci' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\hoolm>lspci -nn
'lspci' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\hoolm>lspci -nn
'lspci' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\hoolm>

Still not working
I feel much better that it is not me :blush:

Are you trying to run a Linux command in Windows?
Here is what I would try if Windows is still working:
Download and install etcher, rather than rufus https://www.balena.io/etcher/
Download Ubuntu Mate, verify the download, write to USB with etcher
Install on hard drive desired partition
Plug in laptop with a wire to your router if your wireless card is not working
Sudo apt-get update
Sudo apt-get install synaptic
Use synaptic to download and install hardinfo
Open System Profiler and Benchmark (hardinfo) look under PCI devices>network controller. This should give you your wireless card.
Check your wireless card if you need drivers to install.
Open synaptic and enter the name of your wireless card, hopefully your driver will be there and you can install it. Read the descriptions as there maybe more than one driver, install the correct one.

p.s. I have a broadcom card and have never had trouble with Ubuntu finding it, only Debian, as it is not open source. Used synaptic to find it and install it as I described above.
Good Luck!

I did Everything and Searched everywhere

The is no Echter that works on Windows

Yes, there is.

https://www.balena.io/etcher/ has both full installer and portable versions that work on Windows.

Good luck Patt_Down

Also remember that USB drive is your best friend before installation. Always run a live session to see what does and does not work. You can then work on solving problems before installation.