Enable Prnter in Policies

[GrahamR]

Have managed to install my Canon Pixma 5550 as a Wireless printer, apparently successfully, but it will not print. Job stays “Pending”. The reason given by Diagnostics is that “Enabled” needs to be checked in Policies. However, I have checked this box several times but it does not stay checked even though I’ve clicked the ‘Apply’ button. Any ideas?

[wolfman]

HI @GrahamR,

try the Canon Asia links provided here and install the drivers again:

Canon printer drivers

For direct downloads from Canon, go here as Asians (afaik) are big time Linux users!: http://support-asia.canon-asia.com/?personal Also a good source of drivers: http://supportdrivers.info/category/canon-drivers/ See the following also but I don't know if it works as I don't have a Canon printer: http://ubuntuportal.com/2011/12/how-to-install-canon-printer-driver-for-linux-ubuntu.html Hope it helps someone!.

[GrahamR]

Thanks.I was fairly sure that I had the right drivers so concentrated on the setup. After several attempts trying to follow the on-screen instructions, I finally hit on the solution. The problem centred on the printer address and what worked was far simpler than I thought: I ignored the “Network Printer” option but simply filled in the URL like this:
http:// the IP address plus 631. For example: http://192.168.1.7.631
(I think the 631 is to do with the printer queue).