I've uploaded a set of 68 documents to my repository at:
For those who are interested in seeing how these two large corporations approached the topics of
- Software/Service Management, and
- Project Management.
Some documents also uploaded cover Nortel's Performance Dimensions, which was a guide to resource "competencies" that were monitored, evaluated and tracked and the associated evaluation process called "Priorities".
I regret for any information gaps that may be present but, unfortunately, those were unavoidable. 