Intel graphic card - Optiplex killed with an update :-)

One of the last updates killed my Dell Optiplex 755 running onboard Intel graphic card 83q35.
Machine is only able to start from a Live-USB only in safe graphic mode. At first I could also start it from from GRUB through recovery mode to use x-server. Then I played with some Googled solutions through a command line in recovery mode and now x-server goes into some reboot-loop before I can see the login screen. If I'm fast enough, I'm able to Ctrl+Alt+F2 to reboot it from a command line.

I installed Xubuntu and exactly the same thing happens.

Any ideas what can I do before installing another graphic card or sending that machine to the graveyard?

Please have a look at

and linked topics. Hopefully that info might help.

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You provided no Ubuntu MATE release details; which is the starting point I'd consider (and with flavors like Ubuntu-MATE & Xubuntu, if a LTS release is used where kernel stack choices exist - the install media matters too). That is where I'd start.

Further I'd contrast the Xubuntu details, unless that was the same release and same kernel stack option (if using a LTS release).

I currently have 2x dell optiplex 755's (down from 7, most being recycled due to cap-issues) I'm still using in Quality Assurance testing, so do know they're capable of running all current releases of Ubuntu-MATE, however in regards graphics hardware I also know kernel stack matters.

I have experienced issues with 755's though (esp. regards graphics) too (mostly I'm using additional graphics cards though; as mine are mostly used with multiple monitors)

The obvious thing I'd try in that case; is if using the HWE kernel stack, and considering the age of the hardware - switching to the GA kernel stack is likely your fix (or at least workaround). I've had to do that numerous times because I'm mostly using older hardware.

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Thank You for Your answers! It already runs GA. Or tries to :slight_smile: It used to be 24.04 LTS but as I tried to repair it I upgraded to 24.10 so now I can't even start in a safe mode from recovery.
I'm gonna look for a new card. Live-USB Mate and Xubuntu start only from a Safe graphics. Sadly, i think it is gonna be the end for that machine. Writing it from a Dell D630 from 2008 on 22.04 hoping it is not gonna die as well.

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Just wondering, if you try an older LTS, like live UM 18.04, do you still have the issue with your graphics card?

If not, then its a "driver purge" issue, I think. :slight_smile:

Also, report from the following would be a minimum to provide insights to your specific context:

inxi -F -xxx
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I have hardware that misbehaves when using the 6.8 kernel, but for me the answer is only to use 22.04 using the GA kernel (ie. 5.15) as that still has plenty of support left.

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I tried latest Debian. Didn't even open recovery :slight_smile:
Mate 22.04.5 doesn't start from USB in normal mode.

Do not want to look for 18.04 at the moment but found some old stick with Tails from 2018 and it works.
Then another Tails 6.1 starts only from a troubleshooting mode.

===============================================
System:
Host: pmk Kernel: 6.11.0-14-generic arch: x86_64 bits: 64 compiler: gcc
v: 14.2.0 clocksource: tsc
Console: tty 1 Distro: Ubuntu 24.10 (Oracular Oriole)
Machine:
Type: Desktop System: Dell product: OptiPlex 755 v: N/A serial: N/A Chassis:
type: 15 serial: N/A
Mobo: Dell model: N/A serial: .. . BIOS: Dell v: A10 date: 04/30/2008
CPU:
Info: dual core model: Intel Pentium Dual E2180 bits: 64 type: MCP
smt: arch: Core2 Merom rev: D cache: L1: 128 KiB L2: 1024 KiB
Speed (MHz): avg: 1200 min/max: 1200/2000 volts: 0.0 V ext-clock: 800 MHz
cores: 1: 1200 2: 1200 bogomips: 7979
Flags: ht lm nx pae sse sse2 sse3 ssse3
Graphics:
Device-1: Intel 82Q35 Express Integrated Graphics vendor: Dell OptiPlex 755
driver: N/A arch: Gen-4 bus-ID: 00:02.0 chip-ID: 8086:29b2 class-ID: 0300
Display: server: X.org v: 1.21.1.13 driver: X: loaded: vesa
unloaded: fbdev,modesetting alternate: intel gpu: N/A tty: 80x25
API: EGL v: 1.5 platforms: device: 0 drv: swrast surfaceless: drv: swrast
inactive: gbm,wayland,x11
API: OpenGL v: 4.5 vendor: mesa v: 24.2.8-1ubuntu1~24.10.1
note: console (EGL sourced) renderer: llvmpipe (LLVM 19.1.1 128 bits)
Audio:
Device-1: Intel 82801I HD Audio vendor: Dell Optiplex 755
driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:293e
class-ID: 0403
API: ALSA v: k6.11.0-14-generic status: kernel-api
Server-1: PipeWire v: 1.2.4 status: off with: 1: pipewire-pulse
status: off 2: wireplumber status: off
Server-2: PulseAudio v: 16.1 status: off
Network:
Device-1: Intel 82566DM-2 Gigabit Network vendor: Dell OptiPlex 755
driver: e1000e v: kernel port: ecc0 bus-ID: 00:19.0 chip-ID: 8086:10bd
class-ID: 0200
IF: enp0s25 state: down mac: 00:21:70:3f:ef:7f
Device-2: Realtek RTL8188EUS 802.11n Wireless Network Adapter
driver: rtl8xxxu type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 bus-ID: 1-1:2
chip-ID: 0bda:8179 class-ID: 0000 serial: 00E04C0001
IF: wlxe894f61cafac state: down mac: e8:94:f6:1c:af:ac
Drives:
Local Storage: total: 176.55 GiB used: 68.82 GiB (39.0%)
ID-1: /dev/sda vendor: GOODRAM model: SSDPR-CX400-128-G2 size: 119.24 GiB
speed: 3.0 Gb/s tech: SSD serial: G1D001149 fw-rev: 842 scheme: GPT
ID-2: /dev/sdb vendor: SanDisk model: USB 3.2Gen1 size: 57.3 GiB type: USB
rev: 2.1 spd: 480 Mb/s lanes: 1 tech: N/A
serial: 05013cfd92c70ff19872a44d0d990ac22c876b388a7c6f673b8fe4ad59c953e75cc900000000000000000000a0722f4c009b071083558107a62839b7
fw-rev: 1.00
Partition:
ID-1: / size: 61.32 GiB used: 43.79 GiB (71.4%) fs: ext4 dev: /dev/sda3
ID-2: /boot/efi size: 512 MiB used: 6.1 MiB (1.2%) fs: vfat dev: /dev/sda2
Swap:
ID-1: swap-1 type: file size: 4.88 GiB used: 0 KiB (0.0%) priority: -2
file: /swapfile
Sensors:
System Temperatures: cpu: 40.0 C mobo: N/A
Fan Speeds (rpm): N/A
Info:
Memory: total: 3 GiB available: 2.87 GiB used: 357 MiB (12.1%)
Processes: 110 Power: uptime: 11m states: freeze,standby,mem,disk
suspend: deep wakeups: 0 hibernate: platform Init: systemd v: 256
default: friendly-recovery
Packages: pm: dpkg pkgs: 2669 Compilers: gcc: 14.2.0 alt: 11/13
Shell: Bash v: 5.2.32 running-in: tty 1 inxi: 3.3.35

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