Is the software updater tool broken?

Hi @Wimpy,

the software updater (Ubuntu Mate 16.04- 64 Bit) fails saying I should check my internet connection (working fine btw), I am having to update through Synaptic which for many noobs; it would be a daunting task, is this a bug?:

I'm not sure if this is the right section on the forum, please move it if not!. :smiley:

Just ran two updates with no problem. Maybe the mirror youā€™re using is down and the error message just isnā€™t descriptive enough? Try and ping the servers in your sources.list?

I have changed the software sources download location several times to no avail, the only way it will update is via Synaptic, even the terminal commands failed on a couple of occasions?.

As far as I can tell, the system is up-to-date but something isnā€™t quite right?. :smiley:

How about when you run sudo apt update in a terminal?

Yep, working fine but has also failed, like I said above, I have changed my software sources download location several times so that may be the reason!:

wolfman@fred1:~$ sudo apt update
[sudo] password for wolfman:
Ign:1 http://dl.google.com/linux/chrome/deb stable InRelease
Hit:2 http://archive.canonical.com/ubuntu xenial InRelease
Hit:3 http://ppa.launchpad.net/atareao/atareao/ubuntu xenial InRelease
Ign:4 http://dl.google.com/linux/earth/deb stable InRelease
Hit:5 http://ppa.launchpad.net/team-xbmc/ppa/ubuntu xenial InRelease
Hit:6 http://dl.google.com/linux/chrome/deb stable Release
Hit:7 http://ppa.launchpad.net/ubuntu-mate-dev/welcome/ubuntu xenial InRelease
Hit:9 http://archive.ubuntu.com/ubuntu xenial InRelease
Get:8 http://dl.google.com/linux/earth/deb stable Release [1,338 B]
Hit:10 https://deb.opera.com/opera-stable stable InRelease
Get:11 http://archive.ubuntu.com/ubuntu xenial-updates InRelease [92.2 kB]
Get:12 http://dl.google.com/linux/earth/deb stable Release.gpg [198 B]
Hit:14 http://archive.ubuntu.com/ubuntu xenial-backports InRelease
Get:15 http://archive.ubuntu.com/ubuntu xenial-security InRelease [92.2 kB]
Fetched 186 kB in 1s (129 kB/s)
Reading package listsā€¦ Done
W: http://dl.google.com/linux/chrome/deb/dists/stable/Release.gpg: Signature by key 4CCA1EAF950CEE4AB83976DCA040830F7FAC5991 uses weak digest algorithm (SHA1)
W: http://dl.google.com/linux/earth/deb/dists/stable/Release.gpg: Signature by key 4CCA1EAF950CEE4AB83976DCA040830F7FAC5991 uses weak digest algorithm (SHA1)
E: Failed to fetch http://dl.google.com/linux/earth/deb/dists/stable/Release No Hash entry in Release file /var/lib/apt/lists/partial/dl.google.com_linux_earth_deb_dists_stable_Release which is considered strong enough for security purposes
E: Some index files failed to download. They have been ignored, or old ones used instead.
wolfman@fred1:~$

Just used software updater which ran normally - server for the United States

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I have done everything I know my end and it is still saying that there is no internet connection, Synaptic and the terminal are working fine?. :frowning:

I might just do a complete fresh install and see if that fixes it!. :smiley:

Thanks for the replies. :smiley:

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I just did a complete new install keeping home intact and it still doesnā€™t work!. :frowning:

I left the default server (Germany) alone and installed all my apps and checked all settings and tried it out, still no joy?. :confused:

Suggestions anyone?. :smiley:

IIRC the software updater GUI throws that error even if only ONE index fails to download. I think the culprit here is Google Earth. Iā€™ve been ignoring the error and just clicking OK.

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Thanks Dave, I also ignore those warning, the odd thing is, I used the same install media on my laptop and that is okay?. (UM 16.04 64 bit).

It isnā€™t a biggy for me but might well confuse the hell out of a noob!. :frowning:

I will try updating again and maybe something will come through that will sort it out. :smiley:

Does anyone know the name of the package, I can try re-installing it using a different server?. :smiley:

Yup! Back in the bad old days :slight_smile: you got those types of errors often as repositories would be down for one reason or another. During the ā€œlong Debian winterā€ without a release, some users would ask whether Debian was discontinued when one of their servers was down.

Which package?

Software updater tool!. :smiley:

My 32-bit 15.10 system was not offering upgrades to 16.04.

It was because I had the Notify me of new versions set to Long-Term support only. Changing it to ā€œAll Releasesā€ made it immediately notify me that 16.04 was available when I clicked close in the Software & Updates tool.

Its getting new packages now, running 800-2098 kB/sec from the US mirrors as the various packages download.
1500 of 2021. Can hardly wait!

Edit:
Upgrade completed and after reboot all looks well ā€“ picked up my saved session startup apps & WiFi settings. Firefox and Chrome seem to work fine. Happy camper!

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I just checked and itā€™s working for me as well. Maybe launch it in terminal and see if it reveals and errors?? Sounds like youā€™ve got quite the odd issue going on. BTW I think the package is just called update-manager.

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So you have this figured out or ?

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Package: update-manager-core
Priority: standard
Section: admin
Installed-Size: 156
Maintainer: Ubuntu Developers [email protected]
Architecture: all
Source: update-manager
Version: 1:16.04.3

Package: update-manager
Priority: optional
Section: gnome
Installed-Size: 1013
Maintainer: Ubuntu Developers [email protected]
Architecture: all
Version: 1:16.04.3

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Hi all,

I re-installed the packages shown above, I changed the software sources download location to ā€œMain serverā€ from Germany, I also set it to notify me of any release upgrades. I used Synaptic to do this and despite having a few new package upgrades, the tool still isnā€™t working?. :confused:

Thanks @Dave_Barnes, @pfeiffep, @anon42388993, @ouroumov, @wally333, @Justin for your input but I think I will just flatten the whole lot and completely wipe both root and home partitions as my fresh install using my trusty ā€œSomething Else Methodā€ didnā€™t seem to help!. :frowning:

Seems to me that Ubuntu 16.04 has more bugs than the ā€œInsect Houseā€ in Londonā€™s Regents Park Zoo!. :smiley:

EDIT:

I downloaded a fresh copy of the 16.04 ISO and used Startup Disk Creator, I then did a complete fresh install and formatted both root and home and now it is working, the bugs appear to have left the building! (They must be following Elvis?). :smiley:

Thanks to you all again for your helpful suggestions!. :smiley:

Marked as [SOLVED] :smiley:

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