Microphone doesn't work when I record videos with Kazam

I’ve decided to start recording instructional videos for my mom with Kazam; however, the microphone doesn’t work. When I go in Kazam’s preferences, it says microphone unknown. Besides Kazam, audio doesn’t play Ambient Noise. Audio works fine with Firefox, Chrome, and VLC player. I have installed the Processor Microcode firmware for Intel CPUs from intel-microcode. I’ve been thinking maybe installing the firmware package will solve the problem?

it doesnt work for me too. did you find the solution?

Hello alaskabear93

I suggest you try simplescreenrecorder instead:

https://www.maartenbaert.be/simplescreenrecorder/#download

Let us know if works for you. :slightly_smiling_face: