You clearly do not. The ability to change the selection is greyed out. (not
always, but sometimes, and for no obvious reason).
I have no idea if I am using HPLIP - I am using an Oki MC342, and I
installed the ppd myself.
It works fine in the 32 bit installation. It occasionally does not in the
64 bit installation - both of Ubuntu Mate Xenial on the same computer
- so it is not hardware. It can, and does, print A4, and is now working
fine! (Logged out, went away, came back 4 hours later, and logged in).
I have been a Unix user since 1978, but I have no idea where to start
looking for the problem.
My point was really not that there was a problem on this occasion, but
that, for the last 30 years, I have repeatedly encountered problems
relating to "US Letter" preventing, me, my friends, my family and my
colleagues for being able to print, and bug reports relating to
this are generally rated "trivial" when they are, in fact show stoppers.
I expect my problem will go away when something us updated, as, presumably,
there are many thousands of people affected by this. There
will probably be few bug reports. I was unable to find an official way to
report the bug before having to leave for a hospital appointment - so
I posted it somewhere where I thought people might be concerned about users
with a poor experience of Mate. I would like Mate improved,
and unless it mysteriously gets worse (Unity, I am looking at you), I will
probably stick with it, and continue to convert friends and family,
but being unable to print because the OS thinks it should be asking for US
Letter paper is definitely a show-stopper. They will demand
immediate restoration of Windows 7 or Ubuntu or go and buy a Mac.
Back to my original point - If your Locale is Europe or Africa, you
probably will not even know "US Letter" is a paper size. A great many
HP desk-jets were thrown away because when people saw the message "Load
letter" they assumed it was a fatal error - they had never
heard of "Letter paper", and have no access to it. "Load letter" is not a
meaningful phrase this side of the Atlantic - unless it refers to the
*During the installation process, all references to "US Letter" should be
There is no case for it to be present, and for the average user, the
consequences of it being chosen as some kind of default are on a
par with "rm -rf".* It is not on a par with having "tms rmn" instead of
"Times Roman"* (but that is the way the bug reports generally
That was my point.