Private Internet Access Client

Support & Help Requests
1

Hey Guys,

I just reinstalled 17.10 and thought I would give the PIA client a go. I got it from their site and install went fine. When I run the app, all the text just shows as squares… It actually works, I can still pick sites to tunnel to, but I have no idea which ones i’m connecting to since it’s just squares I see… I am thinking I may be missing a font? not sure. Any help would be great.

Tim

2

Here’s a fix (you need to have indicators enabled)

Go to ~/.pia_manager/pia_manager in your file manager or terminal.

Edit run.sh

Put this after #!/bin/sh (one line below)

XDG_CURRENT_DESKTOP=Unity

The resulting text file should look like this:

#!/bin/sh
XDG_CURRENT_DESKTOP=Unity
if [ "$(uname -m)" = "x86_64" ]; then
  ARCH=64
else
  ARCH=32
fi
DIR="$(dirname $0)"
ARCHDIR="$DIR/$ARCH"
LD_LIBRARY_PATH="$ARCHDIR" "$ARCHDIR/ruby" -I "$DIR" -I "$ARCHDIR" "$DIR/run.rb" "$@"

Then restart PIA Manager.

3

This didn’t seem to work. Still getting the squares for letters.

4

Never mind, it does work…just depends which layout I’m using… works in mutiny, cupertino, pantheon, redmond, and contemprary. It just doesn’t work in traditional.

5

Here’s a solution that I found on https://www.privateinternetaccess.com/forum/discussion/27543/ubuntu-mate-17-10-with-pia-v74

Just run following commands. This works on Ubuntu Mate 17.10 without changing any layout.

cd ~/.pia_manager/pia_tray_bin/
rm -r nw-linux-64
curl https://dl.nwjs.io/v0.24.0/nwjs-v0.24.0-linux-x64.tar.gz | tar -zx
mv nwjs-* nw-linux-64
mv nw-linux-64/nw nw-linux-64/pia_nw