Hi
I'm using UM in our office. there is a problem with snaps here. Snap can not connect to snap store. Here the error:
error: unable to contact snap store
As far as I know, our network does not use any proxy but obviously there is something in our network configuration that prevent snap from accessing snap store. As result I can't update default snap packages in UM and I think this will cause further problems with upgrading my system to 21.10.
Here is the results of curl -D- -v https://api.snapcraft.io command
* Trying 91.189.92.41:443...
* Connected to api.snapcraft.io (91.189.92.41) port 443 (#0)
* ALPN, offering h2
* ALPN, offering http/1.1
* successfully set certificate verify locations:
* CAfile: /etc/ssl/certs/ca-certificates.crt
* CApath: /etc/ssl/certs
* TLSv1.3 (OUT), TLS handshake, Client hello (1):
* TLSv1.3 (IN), TLS handshake, Server hello (2):
* TLSv1.2 (IN), TLS handshake, Certificate (11):
* TLSv1.2 (IN), TLS handshake, Server key exchange (12):
* TLSv1.2 (IN), TLS handshake, Server finished (14):
* TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
* TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
* TLSv1.2 (OUT), TLS handshake, Finished (20):
* TLSv1.2 (IN), TLS handshake, Finished (20):
* SSL connection using TLSv1.2 / ECDHE-RSA-AES128-GCM-SHA256
* ALPN, server did not agree to a protocol
* Server certificate:
* subject: CN=api.snapcraft.io
* start date: May 3 13:51:43 2021 GMT
* expire date: Aug 1 13:51:43 2021 GMT
* subjectAltName: host "api.snapcraft.io" matched cert's "api.snapcraft.io"
* issuer: C=US; O=Let's Encrypt; CN=R3
* SSL certificate verify ok.
> GET / HTTP/1.1
> Host: api.snapcraft.io
> User-Agent: curl/7.74.0
> Accept: */*
>
* Mark bundle as not supporting multiuse
< HTTP/1.1 200 OK
HTTP/1.1 200 OK
< Server: gunicorn/19.7.1
Server: gunicorn/19.7.1
< Date: Wed, 23 Jun 2021 07:45:09 GMT
Date: Wed, 23 Jun 2021 07:45:09 GMT
< Content-Type: text/html; charset=utf-8
Content-Type: text/html; charset=utf-8
< Content-Length: 64
Content-Length: 64
< Snap-Store-Version: 39
Snap-Store-Version: 39
< X-View-Name: snapdevicegw.webapi.root
X-View-Name: snapdevicegw.webapi.root
< X-VCS-Revision: dd4c5232
X-VCS-Revision: dd4c5232
< X-Request-Id: 2D549D02AB680A325D7301BB60D2E6802BA92DE
X-Request-Id: 2D549D02AB680A325D7301BB60D2E6802BA92DE
<
snapcraft.io store API service - Copyright 2018-2019 Canonical.
* Connection #0 to host api.snapcraft.io left intact
thank you in advance and sorry for my english.