Random freezes with Kernel 5.0 on Mate 19.04

Support & Help Requests Hardware
1

I have tried unsuccessfully to install version 19.04 on my Notebook. I tried all the official flavors and got the same problem, it just randomly happens a freeze of the notebook. Something I noticed is that they all use Kernel 5.0. I did not have any problems with the flavors that run Kernel 4.18. Need help. Thank you !
My cpu CPU:

   Quad Core Intel Celeron N3450 (-MCP-) cache: 1024 KB
       clock speeds: max: 2200 MHz 1: 641 MHz 2: 775 MHz 3: 584 MHz 4: 648 MHz
2

Hello
Are you using the -generic kernel?
I have the same CPU and I've noticed some violent freezes when running 4.15.0-48-lowlatency, but it's very stable on the generic 4.X kernels.

3

Hi, thanks for answering! Can I do this type of installation in MATE 19.04? Do you have any tutorials for this? I use Linux for a year and I do not know very well how to do this kind of installation.

4

Oh damn sorry I wasn't clear.
-generic is the default kernel installed with any normal Ubuntu MATE setup.
You have to go out of your way to install the -lowlatency kernel, so my guess is your problem isn't related to this. I was just hopping that it might be that because it would have been slightly less of an issue. :/

5

Use the 4.18 LTS kernel instead of 5.0. Would it be a good alternative?

6

So, im new to the community, actually i created this account beacause i had the same problem. Ramdom freezes betwen 5 mins and 2 Hours of active use in my ubuntu 19.04.

so, last week the problem was really bad. i was getting 2 or more freezes a day (i run a lot of VMs, that seems to increase the issue).
Long story short, i did 2 things.

first i did uninstall the intel video driver, through synaptic package manager because is recomended not to use ir in hardware newer than 2007 (in your pc i think its not the case).

second i did install xdiagnose, through the terminal command "sudo apt install xdiagnose" then i ran it throught the terminal (sudo xdiagnose) and then i clicked "disable bootloader graphics".

It really seems to have worked for me, its have been two days without freezes.

i would really recommend to check this two sites in your case.


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