Continuing the discussion from ACER aspire F5-571 & Qualcomm Atheros wireless not working: I now have a working system; but through having to purchase additional hardware.
There is still a way to go for Linux [discuss] I think, if more users are to be attracted to it. I’m an experienced user (I mean user not coder/hacker/expert) and have installed many versions of distro’s over many years, again as a user. My recent experience of installing on a new laptop, either alongside or instead of Windows10 was challenging, and then the issue (which persists) of the hardware not being fully supported in the kernel (despite it being a recognised problem for at least 2 years - and supposedly solved) have really brought it home to me that we have come such a long way to make things just work; but there is still a long way to go to make it easy for people to access the great opportunity Linux (for me Ubuntu-Mate is ideal) brings.
I know UEFI for example is not a linux issue and vendors make it difficult, but when even the official guides, followed accurately, don’t work, or supported hardware isn’t, or fixes to problems make no difference; new people are rightly going to turn back to Windows. I had to blow away all of the HDD on my new laptop as “install alongside windows” didn’t work and screwed things up, I ended having to rebuild an MBR and go deep into the advanced settings of the bios just to get the system to boot. Not a newbie task. I spent last night compiling drivers, installing backports, fiddling with modprobe blacklists (again not newbie tasks)…none of which made a jot of difference.
You could say " research the hardware before purchase", I would say that too - I did, it is supposed to be supported. I bought this morning a TP-Link nano wifi adapter, and wonderfully it worked out of the box - which restores one’s faith in the skill and foresight of those kernel developers who do this. Sometimes things go perfectly, my previous hardware was one of those and I only broke that install by finger trouble on my side.
So this post is more of a discussion piece and request to those excellent and respected developers who work on (often for free) the OS we love. Please continue the good work but addressing the issues thinking as users may help with the perception that linux is for geeks!
Sorry for the mild rant, had to do it.
Andy