System Update Issues

Support & Help Requests
1

I was getting errors when downloading updates and advised to check Internet connections. The process seemed to be hanging on webupd8 TOR-Browser. I did try various servers and got the same results. So I removed Tor and tried again, then the hang appeared with webupd8 Java. So I then did the following commands

sudo rm -rvf /var/lib/apt/lists/*
rebooted
sudo apt-get update

Then I get a timeout at
0% [Connecting to archive.getdeb.net (144.76.200.19)]

I then went to Software Boutique and Upgraded Installed packages, nothing to upgrade.
Then Resolve Broken Packages, Says all broken packages fixed.

But I still get errors trying to update.

Are there currently issues in the community updating or do I need to fix my update configuration?

2

Hello
Please post the exact error messages you get when you use the following commands in the terminal:

sudo apt update
sudo apt full-upgrade

Then please post the output of:

inxi -r

3

sudo apt update

Err:25 Ubuntu - GetDeb xenial-getdeb InRelease
Could not connect to archive.getdeb.net:80 (144.76.200.19), connection timed out
Fetched 2,456 kB in 2min 0s (20.4 kB/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done
1 package can be upgraded. Run 'apt list --upgradable' to see it.
W: Failed to fetch http://archive.getdeb.net/ubuntu/dists/xenial-getdeb/InRelease Could not connect to archive.getdeb.net:80 (144.76.200.19), connection timed out
W: Some index files failed to download. They have been ignored, or old ones used instead.

sudo apt full-upgrade

Err:1 http://download.opensuse.org/repositories/home:/stevenpusser/xUbuntu_16.04 palemoon 27.4.0~repack-1
404 Not Found [IP: 195.135.221.134 80]
E: Failed to fetch http://download.opensuse.org/repositories/home:/stevenpusser/xUbuntu_16.04/./amd64/palemoon_27.4.0~repack-1_amd64.deb 404 Not Found [IP: 195.135.221.134 80]

E: Unable to fetch some archives, maybe run apt-get update or try with –fix-missing?

sudo apt update –fix-missing

Get:17 http://download.opensuse.org/repositories/home:/stevenpusser/xUbuntu_16.04 Packages [2,483 B]
Err:18 Ubuntu - GetDeb xenial-getdeb InRelease
Could not connect to archive.getdeb.net:80 (144.76.200.19), connection timed out
Fetched 310 kB in 2min 0s (2,583 B/s)
Reading package lists... Done
Building dependency tree
Reading state information... Done
All packages are up to date.
W: Failed to fetch http://archive.getdeb.net/ubuntu/dists/xenial-getdeb/InRelease Could not connect to archive.getdeb.net:80 (144.76.200.19), connection timed out
W: Some index files failed to download. They have been ignored, or old ones used instead.

sudo apt full-upgrade –fix-missing

Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

inxi -r

Repos: Active apt sources in file: /etc/apt/sources.list
deb Index of /ubuntu xenial main restricted
deb Index of /ubuntu xenial-updates main restricted
deb Index of /ubuntu xenial universe
deb Index of /ubuntu xenial-updates universe
deb Index of /ubuntu xenial multiverse
deb Index of /ubuntu xenial-updates multiverse
deb Index of /ubuntu xenial-backports main restricted universe multiverse
deb Index of /ubuntu xenial partner
deb-src Index of /ubuntu xenial partner
deb Index of /ubuntu xenial-security main restricted
deb Index of /ubuntu xenial-security universe
deb Index of /ubuntu xenial-security multiverse
Active apt sources in file: /etc/apt/sources.list.d/getdeb.list
deb Ubuntu - GetDeb xenial-getdeb apps
Active apt sources in file: /etc/apt/sources.list.d/google-chrome.list
deb [arch=amd64] http://dl.google.com/linux/chrome/deb/ stable main
Active apt sources in file: /etc/apt/sources.list.d/jre-phoenix-ubuntu-ppa-xenial.list
deb Index of /jre-phoenix/ppa/ubuntu xenial main
Active apt sources in file: /etc/apt/sources.list.d/libreoffice-ubuntu-ppa-xenial.list
deb Index of /libreoffice/ppa/ubuntu xenial main
deb-src Index of /libreoffice/ppa/ubuntu xenial main
Active apt sources in file: /etc/apt/sources.list.d/palemoon.list
deb http://download.opensuse.org/repositories/home:/stevenpusser/xUbuntu_16.04/ /
Active apt sources in file: /etc/apt/sources.list.d/ubuntu-mate-dev-ubuntu-welcome-xenial.list
deb Index of /ubuntu-mate-dev/welcome/ubuntu xenial main
deb-src Index of /ubuntu-mate-dev/welcome/ubuntu xenial main
Active apt sources in file: /etc/apt/sources.list.d/virtualbox.list
deb Index of http://download.virtualbox.org/virtualbox/debian xenial contrib
Active apt sources in file: /etc/apt/sources.list.d/webupd8team-ubuntu-java-xenial.list
deb Index of /webupd8team/java/ubuntu xenial main

4

Just an update since PaleMoon was updated during one of my checks today.

sudo apt update

same results as above

sudo apt full-upgrade

Reading package lists... Done
Building dependency tree
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

5

Hallo jaybo

Something similar happened to me recently. I’d forgotten that I’d had the same problem around two years ago, but a wise owl suggested the problem might be caused by ppa packages.

I deactivated the update for all the ppa packages on my system. Then I reactivated the ppa packages one by one, running the software updater again after each package was reactivated. By this process of elimination I was able to identify two ppa packages that caused the update process to fail.

Perhaps this might solve your problem too. :slight_smile:

1 Like
6

Yeah, or just wipe the offending repo. Hint: it’s this one:

Active apt sources in file: /etc/apt/sources.list.d/getdeb.list
deb http://archive.getdeb.net/ubuntu xenial-getdeb apps
7

After entering the commands for the requested output I see “http://archive.getdeb.net” is the bad site. You can’t even go there by browser. Thank you for that drill as I did learn from it.

Yes I can remove the getdeb.net link to eliminate the error. However, those associated apps will no longer be updated. So that brings another question in play which I can’t find an answer for through my searches. How do I see what apps are associated with getdeb?

I assumed getdeb was a reputable Ubuntu software source. Is getdeb.net gone for good or are they simply having server challenges?

8

Although I did not find what apps are associated with getdeb, I did find a list of getdeb mirrors on WEBUPD8. So I went to Admin/Software & Updates, clicked on Other Software, and added a mirror site “deb http://mirrors.dotsrc.org/getdeb/ubuntu xenial-getdeb apps”, then unchecked “http://archive.getdeb.net/ubuntu”. All is working good again.

1 Like