The audio file plays without sound on Audacity

Hello, I have a problem with the Audacity application. When I play the audio file on the application, it plays without sound. I installed the latest version of the application, and the problem still exists

Ubuntu MATE 18.04 LTS hasn't been supported in a very long time

Even Ubuntu 18.04 LTS ended its standard support by the Ubuntu community, and is now in extended support provided by the company Canonical only

Why ask for support, on a product that is no longer supported here? Generic Unix & Linux support will of course still exist elsewhere.

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If sound is otherwise working on the system; then it's likely a setting within Audacity. If you're using snap; then the problem might lie there (some sort of regression in permissions). Some more details about which version you're using and how you are installing it would be useful. I'd be surprised if this was an issue with UbuntuMATE specifically. You could also try the Audacity-specific forum: https://forum.audacityteam.org/

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I had that problem for a while too, but figured out Audacious now supporst pipewire along with alsa. You have to go to output> audio settings> audio and change the setting to the correct one. If you are running an older out of date system you may have to put it back on alsa, if you are running updated audacious and your system supports pipewire, you may have to put in on pipewire.

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Audacious and Audacity might be different in this regard; but it did cross my mind that there might be a backend issue (i.e. pipewire vs alsa) that could be coming in to play.

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Oops, I read that wrong, thank for catching that.

Audacity I would check edit>preferences>audio settings> host and playback device.

I use Pipewire for Audacious, but it doesn't come up on Audacity as a host option on my system, only Alsa. Playback device gives 15 different options on my system, many that don't exist on my system. If not on the correct one you wouldn't have sound.

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Audacity only supports ALSA but pulseaudio catches it without problem.
It works for me on 22.04 and 24.04 out of the box, without changing any settings.

I tested on the systems mentioned below:
desktop:

CPU:
  Info: 6-core model: AMD Ryzen 5 3600 bits: 64 type: MT MCP smt: enabled
    arch: Zen 2 rev: 0 cache: L1: 384 KiB L2: 3 MiB L3: 32 MiB
  Speed (MHz): avg: 2472 high: 3600 min/max: 2200/4208 boost: enabled
    cores: 1: 3600 2: 2200 3: 2800 4: 2073 5: 2200 6: 2200 7: 2200 8: 2200
    9: 2200 10: 2200 11: 3600 12: 2200 bogomips: 86401
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3
Audio:
  Device-1: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590]
    vendor: XFX Pine driver: snd_hda_intel v: kernel pcie: speed: 8 GT/s
    lanes: 16 bus-ID: 2d:00.1 chip-ID: 1002:aaf0 class-ID: 0403
  Device-2: AMD Starship/Matisse HD Audio vendor: Micro-Star MSI
    driver: snd_hda_intel v: kernel pcie: speed: 16 GT/s lanes: 16
    bus-ID: 2f:00.4 chip-ID: 1022:1487 class-ID: 0403
  Sound Server-1: ALSA v: k6.8.0-49-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes

Laptop:

CPU:
  Info: dual core model: Intel Core i5-2520M bits: 64 type: MCP smt: disabled
    arch: Sandy Bridge rev: 7 cache: L1: 128 KiB L2: 512 KiB L3: 3 MiB
  Speed (MHz): avg: 1032 high: 1054 min/max: 800/3200 cores: 1: 1011 2: 1054
    bogomips: 9967
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Audio:
  Device-1: Intel 6 Series/C200 Series Family High Definition Audio
    vendor: Lenovo 6 driver: snd_hda_intel v: kernel bus-ID: 00:1b.0
    chip-ID: 8086:1c20 class-ID: 0403
  API: ALSA v: k6.8.0-50-generic status: kernel-api
  Server-1: PipeWire v: 1.0.5 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active

See if you get any suspected differences, use inxi -xxAC for the same kind of output like above.

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thank you for reply i tried the steps you told me there's no problem in the settings.