This was started by a OP's request on #ubuntu (irc) then #ubuntu-mate
Trying to run the Software Boutique results in
This is from my 19.10 system; note I'm using LXQt/Lubuntu currently, but Ubuntu-MATE is installed too, along with ubuntu-desktop & xubuntu-desktop.... The OP (johnbogle1) appears to be using Ubuntu (GNOME) desktop but I didn't confirm.
How to 'snap' bugs get filed? or is this appropriate?
on my attempts to run I noted the following entry appear in journalctl (which may or may not relate/be helpful)
"Oct 22 14:50:15 d960-ubu2 xdg-desktop-por[6990]: Failed to get application states: GDBus.Error:org.freedesktop.portal.Error.Failed: Could not get window list: Cannot invoke method; proxy is for the well-known name org.gnome.Shell without an owner, and proxy was constructed with the G_DBUS_PROXY_FLAGS_DO_NOT_AUTO_START flag"
ps: If you want a ubuntu-bug ubuntu-mate-welcome or other, please let me know. here or on irc.
But... since you've created the topic and I happen to develop a lot towards this software, let's discuss here!
Version control shows that this message was recently added by @Wimpy to show if it's not running Ubuntu and not running on the MATE desktop environment.
It makes sense, as it was recently discovered the classic snap has issues in how libraries are confined, so there's no guarantee the dependencies are all there for other distros/flavours. It's by pure chance the snap works under Ubuntu MATE.
The workaround is to run Software Boutique under a MATE session.
Or, there is the option to patch it out the check, first by installing the deb packaged version:
The OP (johnbogle1) was still listed as being in the room (#ubuntu-mate on irc) when I saw this, so I pointed the user to this link when I saw your reply (then shortly after signed off as it was my bedtime).