UM Welcome not working in UM 17.10 beta 1 32 bit

As per title.

It opens as a blank white window with no content.

I have run a system update and upgrade and also removed and reinstalled UM Welcome. But, the problem has remained.

Looks like it’s not the first time:

I saw that in 17.04 as well, but since it was a VM, I thought it was because of some Virtualbox-related issue.

There is at least one other instance of a blank welcome screen that I’m aware of.

https://ubuntu-mate.community/t/blank-welcome-screen-toggle-it-off/13267?u=steven

It’s some bug in WebKit2, where the application does appear to be running, but there is nothing displayed, possibly because something in that library had crashed. It is a puzzling one. :thinking:

Strangely, people have had success when they were installing/updating parts of their system.

Using Synaptic, I located all webkit2 elements ( “gir1.2-webkit2-4.0” and “libwebkit2gtk-4.0-37”) and did a reinstall of them, alongside a reinstall of UM Welcome. I then ran an upgrade and dist-upgrade.

Still not fixed.

This post is not 17.10 specific but there could be something in it that could be of use:

2 Likes

Cheers Tomi. That sound like a possible solution. I’ll give it a go.