Unable to mount Samsung Android Unable to open MTP device

Every time I connect my android phone to my desktop, I get a popup saying

Unable to mount Samsung Android Unable to open MTP device ..

Is there a way to stop those popups?

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Please see -

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Did you follow the post that was made on May 28th, 2014?

It is your problem, not mine fixit7. I'm not going to hold your hand over this.

Do you have a USB drive on your phone? I could never get my phone to mount on my laptop, until i figured out I needed a USB driver on my android phone. I use USB driver for Android, by Mobile Manager. When I plug my phone in I pull down from the top of the screen and it says "USB for charging" and "Touch for more options" if i touch I get
Charging only (default)
Transfer files (MTP)
Transfer Photos ( (PTP)
MIDI
When I chose any one of those except charging only, my phone mounts using the MTP program on my computer and my MOTO 3 DCIM file mounts. From there I can drag and drop files from or to the phone and delete files, and access the micro USB drive.
I feel your pain. I tried numerous tutorials and NOT ONE mentioned your phone needs a USB driver. Hope this helps you. Here is the driver I am using ON MY PHONE.

https://play.google.com/store/apps/details?id=com.adbdriver.android&hl=en

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Thanks. I do not know if my Samsung S5 has a usb drive. I checked the specs and it does not show a drive. I think it stores pictures on it's memory card.

I am looking at Airdroid to do file transfers.

If you go the Play Store on you mobile phone and type in USB driver for Android by mobile manager about 5 or 6 different drivers will come up. Install one and then try to mount your phone. If it doesn't work you can uninstall it and try a different one. I am not sure they all work the same, so you may have to play with them. The one I use I originally thought you had to use the icon cube, but that only sets the defaults, you use the pull down list to use it to transfer files (MTP)

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Hmm, the socket on the bottom of Samsung phones is a micro USB port. So your phone does have a USB drive. Just saying :wink:

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Mike.
I just installed 24.04 and in some way the version want mount my Samsung.
Any ideas ?
Regards
SpacePunk

How old is the phone? Is the charging port Micro USB or USB C?

On newer phones it will be USB C. That means you need a standard USB to USB C cord.

Then you need to add mtp to Ubuntu 24.04:

When you connect it should show up on your desktop, but will not be mounted.
Plug in your phone to your computer, then go to settings > connected devices,
at the top of the screen where above were it says connected devices pull down and another menu will show up on it will be USB for file transfer, and open that then tap for file transfer options
Click on Transferring Files/Android auto and your phone should mount.

Then click on Transferring files?Auto Android

and your phone should mount:

Now you can navigate internal storage. (Galaxy A14 5G)

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My suggestion is if you get upset with a poster, do not answer the post.

I found that hitting the Escape made the popup go away.

Thanks ALOT jymm for your involment and help. :slightly_smiling_face: :+1:
My USB cord is the right one and I also have a new Galaxy.
The phone shows on my desktop but will not mount.
I thought I had installed MTP, but it looks like the system wount recognise tha package.

Unable_to_open_MTP
What I haven't done is to install "Synaptic Package Manager".
Witch I now have done.
And now I'w added the MTP.
I'm updating and rebooting now.
AND again THANKS for your help jymm.