USB printer not shown

Support & Help Requests Hardware
#1

Hey All,
my Samsung 1640 ML shows up automatically under Lubuntu 15.04 and 15.10 but not under Ubuntu Mate 15.10 nor 16.04.
When I reuse Lubuntu the printer still gets recognised again.
Any idea why Ubuntu Mate doesn’t show the USB printer ?
When clicking Add under Printers a wheel is spinning and only LPT #1 and Serial Port #1 appear.

#2

Hi,

do you have a USB cable attached to the printer or are you trying to to do it wire-less?. :smiley:

#3

Hello,
I am using a USB cable. Actually I used a few different ones so I could be certain the problem has nothing to do with the cable.

#4

Have you checked the Samsung support pages for Linux drivers?:

http://www.samsung.com/uk/support/category/pcperipheralsprinter/printer/

#5

Hello,
I was already at this URL and saw only drivers for Windows/Mac.
Furthermore I like to point to the fact that with other Linuxes all works.
It must have something to do with these Ubuntu releases.
Anyway thanks for your input.

#6

I have no idea if these will work as some are old links, it might give you and idea or two!: :smiley:

http://www.bchemnet.com/suldr/

http://www.beginninglinux.com/home/printing-and-scanning/installing-samsung-unified-linux-driver-for-printers-and-scanners

I hope it helps!. :smiley:

#7

Hello Wolfman,

following your clues I downloaded the appropriate driver and the ML-1640 got recognised…but now Ubuntu Mate 16.04 continuously disables the printer. In other words under properties I can check ( enable ) but again and again Ubuntu Mate 16.04 turns it back off.

Any idea on this ?

regards.

1 Like
#8

Hi @meandyesi,

I don’t really know as I don’t have a Samsung printer?, are you using a guest account?, have you done a full system update?: