Can't play movies on Amazon Prime or update Chrome to a newer version

Not what I wanted to hear, but what I needed to hear. I'm glad to get clarity. Thanks for that. Does that mean I have to do a complete reinstall and lose all my installed apps? I assume so because the "upgrade" option does not appear to work generally speaking.

For the upgrade it will not remove your programs.
I also say the upgrades are pretty smooth in my opinion.

To Upgrade: Alt + F2 then launch update-manager -cd

I do recommend always backing up important files for any upgrade

I don't see an Update Manager option, but I see a kernel update option "How To Update / Install Linux Kernel". Could it be that?

Next closest option is "Ubuntu MATE Guide"

After Alt+F2, type update-manager -cd

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Got it. Well, this is an example of what I was talking about. I obviously have an internet connection, because we're chatting right now. But after running the command you recommend, the Software Updater displays the following error message:

Failed to download repository information
Check your internet connection.

Well pluviosilla,
I do not want to give you bad or wrong information.
I will be honest and tell you that I am not sure what the answer is for that. Sorry I cannot help more.

No problem. You've been a huge help already. Much appreciated.

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The software updater is trying to download drivers from this URL, but the drivers are no longer there:

https://ppa.launchpad.net/graphics-drivers/ppa/ubuntu

This thread makes clear that it is impossible to upgrade from 17.10. So I guess there is no way to my installed apps. Therefore my final question is: how do I reinstall Ubuntu without at least destroying my data?

That is an old version and we need to do a few things to get you on the path to a supported version. You will need to update your /etc/apt/sources.list

The correct address is old-releases.ubuntu.com

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For example if you have this in /etc/apt/sources.list

deb http://us.archive.ubuntu.com/ubuntu/ zesty multiverse

We need to make that read:

deb http://old.releases.ubuntu.com/ubuntu/ zesty multiverse

You will need to do this for all of your sources.

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Here's what I get with the first command:

john:~$ sudo apt-get update
Ign:1 http://dl.google.com/linux/chrome/deb stable InRelease                   
Hit:2 http://dl.google.com/linux/chrome/deb stable Release                     
Hit:3 http://ppa.launchpad.net/graphics-drivers/ppa/ubuntu artful InRelease    
Hit:5 http://old-releases.ubuntu.com/ubuntu artful InRelease                   
Ign:6 http://old-releases.ubuntu.com/ubuntu artful.updates InRelease
Hit:7 http://old-releases.ubuntu.com/ubuntu artful-updates InRelease
Hit:8 http://old-releases.ubuntu.com/ubuntu artful-backports InRelease
Err:9 http://old-releases.ubuntu.com/ubuntu artful.updates Release
  404  Not Found [IP: 91.189.88.153 80]
Reading package lists... Done
W: Target Packages (main/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/google-chrome.list:3 and /etc/apt/sources.list.d/google.list:1
W: Target Packages (main/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/google-chrome.list:3 and /etc/apt/sources.list.d/google.list:1
W: Target Translations (main/i18n/Translation-en_US) is configured multiple times in /etc/apt/sources.list.d/google-chrome.list:3 and /etc/apt/sources.list.d/google.list:1
W: Target Translations (main/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/google-chrome.list:3 and /etc/apt/sources.list.d/google.list:1
E: The repository 'http://old-releases.ubuntu.com/ubuntu artful.updates Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.
W: Target Packages (main/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/google-chrome.list:3 and /etc/apt/sources.list.d/google.list:1
W: Target Packages (main/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/google-chrome.list:3 and /etc/apt/sources.list.d/google.list:1
W: Target Translations (main/i18n/Translation-en_US) is configured multiple times in /etc/apt/sources.list.d/google-chrome.list:3 and /etc/apt/sources.list.d/google.list:1
W: Target Translations (main/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/google-chrome.list:3 and /etc/apt/sources.list.d/google.list:1
john:~$

Is the problem that I'm sourcing "artful"?

BTW, following the post I linked to above, I tried replacing "artful" with "bionic". But I still got errors.

Can you disable this ppa and try again, uncheck in the GUI or comment it out #

ppa.launchpad.net/graphics-drivers/ppa/ubuntu

I made an attempt to follow your suggestion. Here's what I did:

From top menu: System => Administration => Software & Updates
In the list found on the "Other Software" tab, I unchecked the PPA boxes.

Ubuntu then attempts to update the "cache" and tries to download something from old-releases, eventually throwing the following error:

Failed to download repository information

I removed all the files in /etc/apt/sources.list.d and reran:

"sudo apt-get update"

Hit:1 http://old-releases.ubuntu.com/ubuntu artful InRelease
Ign:2 http://old-releases.ubuntu.com/ubuntu artful.updates InRelease
Hit:3 http://old-releases.ubuntu.com/ubuntu artful-updates InRelease
Hit:4 http://old-releases.ubuntu.com/ubuntu artful-backports InRelease
Err:5 http://old-releases.ubuntu.com/ubuntu artful.updates Release
  404  Not Found [IP: 91.189.88.153 80]
Reading package lists... Done
E: The repository 'http://old-releases.ubuntu.com/ubuntu artful.updates Release' does not have a Release file.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.
N: See apt-secure(8) manpage for repository creation and user configuration details.

Please check the following page for instructions on what to do to solve your problem. Good luck pluviosilla.

The syntax looks wrong on 2 of your sources.

Try changing http://old-releases.ubuntu.com/ubuntu artful.updates InRelease to:

http://old-releases.ubuntu.com/ubuntu artful-updates InRelease

and

http://old-releases.ubuntu.com/ubuntu artful.updates Release to:

http://old-releases.ubuntu.com/ubuntu artful-updates Release

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