My new M2020 printer is not printing on 16.04. The printer comes to life when turned on (blue button), and warms up. 16.04 says the printer is installed, and when I click the PRINT button…crickets.
The green light never even starts to flash when PRINT is clicked. Just a steady green.
Anyone else have a similar situation? Please, I need a solution before time runs out so I can send it back if need be.
Hi mdooley, There was no other drivers installed for the M2020. What I did find out was if I unpluged the USB cord, and hit test print, the print job would actually sit in the queue. This seems to tell me that all is OK on the computer end
With the USB plugged in the printer (M2020), the test page would not even show up in the print queue.
I have already packed it up and it will be shipped back.