It would help if you provided what the system is reporting about your current printer setup.
For that, could you please share with us what is reported by
sudo lpstat -t
Also, you might want to look at the items listed using
sudo ls -l /etc/cups/ppd
to see if any of the entries show any similarity to your printer designation, or another model (similar to yours) which might be used to see if it would work for you.
In another discussion, performing the following help resolve an issue for freshly installed software. It wouldn't do any harm to try this, to see if it works ... and if it doesn't, it is easily reversible.
sudo mv /etc/cups/cupsd.conf /etc/cups/cupsd.conf-orig
sudo cp /usr/share/cups/cupsd.conf.default /etc/cups/cupsd.conf
sudo systemctl start cups
Again, as indicated in another discussion, if the above doesn't work, maybe working thru the process of using the following would work:
sudo system-config-printer
If you printer is network attached, you may want to review the following discussions:
- Printers IP addresses
- MG2900, Connecting to Network
- Wifi not working on linux environment I tried everything
I was unable to locate any specific reference to your printer on the following site:
Hopefully, one of the above will be able to help you resolve your issue. If not, you will need to provide us with a snapshot of you user-guide's cover page, to make sure we are working on the correct model associated with your printer.